2nd line Facility Service Center Agent Danish speaking
Circle K
Support Office Warszawa BC, Unknown
Full-Time
Competitive
OfficeSenior
Job Description
Looking for new opportunities in your career? Whereveryou’reheading,let’sgo there together.
Our ambition is to be an exceptional place to work. We will put ourvery besteffort into your personal and professional development – because when you grow, we grow. Our dream is to be the world’s preferred destination for convenience and fuel. Whatever your goal is,let’smake each other’s dreams come true. Come grow with us.
Circle K Business Center Polandis looking for a new team player, who would like to join our team as:
Circle K is currently looking for 2nd line Facility Service Center Agent.Person whowill takeroleof Facility Service Center Agent will take a coordination role between CK stores, IT first line and Vendors for Facility assets. The Agent will be responsible for helping in dispatching WO to the right external Suppliers/Service providers, answering all Vendor's questions and cost control.The Service Center Agent will work closely with the Specialist Facility Service Center and the local maintenance Engineers in Denmark. The person who will take this position shall be open-minded,enthusiasticself-taughtand ready to provide technical support to our sites.
Technical support for assets and equipmentlocatedin CK store
Further troubleshooting and advice to the reported technical/functional issues transferred from 1st line support
Ordering maintenance and repair service from external Suppliers and follow up on deliveries (supervision according to the SLA)
Maintain equipment documentation including specifications, warranties,life-cycle, maintenance needs and operating instructions
Active communication to all parties involved (SM, service companies, maintenance engineers, technicians, etc.) for effective problem resolution
Costs approvals and contacts with Finance Teams and Vendors to solved payments related problems
Fluent Danish language skills
Very goodEnglish and other foreign language is an advantage
Quick learner, ambitious and well organized/structured
University degree or equivalent working experience (technical university degree preferred)
Higher education in mechanic, electric or similar (technical university degree preferred)
Experience in technical support as advantage
Ability to understand customer demands andcome up withsolutions to their problems
High service orientation
Good teamwork skills
Contract of employment
Annual bonus
Private medical care
Cafeteria Platform/Multisport
Language lessons subsidized by the company
Group insurance
Attractive discounts for products and services at our stations
Employee stock purchase plan
Employee Assistance Program (Lyra)
Modern and convenient office that you can virtually visit here - https://goo.gl/maps/CLteHfYcdYMbdESq6
Trainings & possibility to develop skills in a wide international environment
When working with us you can depend upon it that you will not be judged on the grounds of race, national origin, gender, sexual orientation, disability, age, or other legally protected status. Oppositely – we believe that our diverse and inclusive culture helps us create an amazing atmosphere where everybody feels welcome.
Check who we are here: https://youtu.be/td-QGnNnvW0
Want to know even more about us? Take a look at our career page: https://workwithus.circlek.com/global/en/businesscentrewarsaw
Interested?
We encourage you to apply.
We know great companies are built from within, by great people like you. Come grow with us!
We´re looking forward to your application.
We hereby inform that in the company Circle K Business Centre Poland sp. z o.o. with registered office in Warsaw an Internal Notification and Follow-up Actions Procedures applies.
The document describes rules for reporting violations of law by whistleblowers. Full content of the above-mentioned Procedure is available here: https://www.circlek.pl/o-nas/procedury-zgloszen
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YOU SUPPORT OUR STORES, WE SUPPORT YOUR DEVELOPMENT
To provide world class service to our customers, our colleagues in our stores need world class support. This is the task of our many support offices. Here you´ll become part of our talented team of specialists in Facility, Logistics, Accounting, Customer Service, IT, HR and Marketing.
To meet the future, we collaborate across teams and our worldwide markets. Our most important assets are our people and we put a lot of trust in you. In return for your commitment, energy and ambition we offer you security and responsible freedom in carrying out what you do best in your job.