高级经理，客户平台经营

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About the Role

该岗位负责建设与维护客户经营资源与策略集成平台，驱动业务高效并可持续地开展场景化客户经营，系统性且体系化的提升整体客户经营能力与效率。

岗位职责：

• 平台产品化运营与持续优化：基于业务需求持续迭代功能设计与流程优化，提升平台用户体验与整体使用率。统筹功能优化测试工作，并面向平台用户进行定期培训

• 客户经营资源全生命周期管理：统筹资源从准入、上架、运营、评价到下架的全流程管理，保障资源供给质量与使用效率

• 策略引擎运维管理：负责策略流程维护、策略预审及策略库管理，保障策略输出的规范性与可执行性

• 数据监控与经营分析闭环：主导分析面板的数据监控与解读，针对异常指标牵头跨部门分析与改进，持续优化指标体系与评估机制

• 客户经营策略提炼和推广：沉淀客户经营优秀策略和经验分析，为场景化经营提供持续优化的方向和模式

• 激励机制设计与推广：构建客户经营资源使用与场景创新的激励机制，驱动业务端主动使用与创新

• 熟悉技术发展趋势，将新型技术工具运用到工作中

• 完成主管安排的其他工作

任职要求：

• 大学本科学历或以上

• 8年及以上相关工作经验，深入了解人身险行业

• 具备夯实的产品经理经验和背景，如系统设计、平台运维和管理

• 具备客户经营相关经验优先

• 出色的沟通协调能力、创新能力以及学习能力

• 具有团队合作精神

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.