Access & Transport Administration Clerk

Employment Type: Permanent Full Time (Job Share Available)

Hours: 38 hours/week

Salary: HS3 - $74,400 - $82,300

Location: On-Site at Werribee Mercy Hospital & Mercy Hospital for Women

Upload with Application: Resume and Cover Letter

Contact: Sean Mace - Operations Manager, Access & Demand (maces@mercy.com.au)

Where there’s life, there’s Mercy.

Where there’s care, there’s You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.

At Mercy Health, it’s all about taking what we have and making it better.

To do that, we need you.

Join us at Mercy Health and help our teams deliver even greater outcomes.

About the opportunity

Join a fast-paced, high impact role at Mercy Health where you’ll coordinate vital patient transport across multiple sites, wards and services - ensuring safe, timely and appropriate care. This is a unique opportunity to play a central part in improving patient flow, supporting clinical teams, and making a meaningful difference behind the scenes of frontline healthcare delivery

• Coordinate and prioritise patient transport across services, including Ambulance Victoria and Non-Emergency Patient Transport
• Provide administrative support to the Access & Demand team while overseeing transport activity and workflow
• Support safe, timely patient movement, improve hospital flow, and ensure efficient use of ambulance resources.

What you’ll bring

You’re resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred care.

To thrive in this role, you will have:

• Demonstrated experience in an administrative or clerical role within a healthcare or service environment
• Strong organisational skills with the ability to prioritise competing demands
• Excellent communication skills, both verbal and written
• Proven ability to work calmly and effectively in a fast-paced environment
• High level computer literacy and ability to learn clinical and transport systems

You will also be required to provide evidence of, or in the process of obtaining:

• A current Police Record Check
• Proof of current influenza vaccination and other vaccination status consistent with public health orders.

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.

Are you ready to apply for this role? Click Apply now

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.