Work Flexibility: Hybrid
About the job:
As a Account Executive, you will receive hands-on training and experience in the use of Stryker’s Mako robot and related instruments, including setup, breakdown, and operative support, to ensure precise and successful surgical outcomes. You will also assist in relevant education and marketing events.
What you will do:
- Complete Mako Robotics training and obtain certification for independent case coverage across applications
- Build strong clinical and technical knowledge of Stryker implants, instruments, and manual procedures
- Develop proficiency in proprietary software for pre-operative planning, implant sizing, and positioning
- Troubleshoot robotic system issues and collaborate with Field Service teams on technical matters
- Support day-to-day account coordination and assist in robotic procedures to achieve certification
- Build strong relationships with surgeons and hospital staff, understanding account preferences
- Manage administrative tasks including case tracking, billing, complaint reporting, Product Experience Report and Return Material Authorization processes
- Collaborate with sales teams, support product demos, and drive product utilization and growth within accounts
What you need:
Required Qualifications
- Minimum 1 years of work experience in a sales/marketing within the medical device industry or exposure to operating room experience
- Good communication skills, with proficiency in both Chinese and English
- Strong logical and analytical skills, with the ability to solve complex problems and develop effective solutions
- High ethical standards and integrity
- A team player with strong relationship-building skills
- Results-driven and customer-oriented
Preferred Qualifications
- Demonstrated aptitude in technical skills and technology systems and administrative procedures (e.g. ERP software, Office Suite, file processing, and record management).
- Previous experience in a sales or technical product environment, preferably in the healthcare industry
Travel Percentage: 20%
