About HUB
In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.
Why Choose HUB?
Throughout our network of more than 550 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.
We are the perfect fit if you:
- are seeking a progressive work environment at a rapidly growing organization
- have a desire to help others protect their future
- have an entrepreneurial spirit and are challenged by the opportunity to grow the business
- are focused on learning and development to enhance your industry knowledge and expertise
- are a self-starter willing to invest time and energy to learn the technical aspects of our business
- believe in integrity and building success by developing relationships with others
The Account Executive (AE) will provide professional, courteous account management and brokerage services to assigned Transportation clients, having the primary responsibility for account retention. Working alongside Producers (aka "Client Executives / Sales") as assigned, the AE shall be principally responsible for overseeing management of assigned accounts. The AE will provide proactive consultation to clients, make insurance program design recommendations, coordinate risk control resources, collaborate with colleagues throughout HUB, and negotiate coverage terms and conditions with insurance carriers. The AE will be expected to be able to present at client facing meetings. The AE’s secondary role will be to assist Producers on new business opportunities.
The AE will manage a team of Account Managers (AMs) and delegate work accordingly. In general, issues related to coverage applicability, exposure evaluation, contractual requirements, and program design fall within the domain of the AE. Issues related to policy processing, maintenance of client data on the agency management system, routine changes (e.g. adding a new vehicle to the policy), and other transactional or clerical work fall within the domain of the AMs.
JOB RESPONSIBILITIES
- Working alongside and cooperatively with Producers. The Producer has primary responsibility for client relationship management and initiating new sales. The AE has primary responsibility for retaining the account, acting as the de facto technical expert and broker-consultant.
- Ensure Producers, are fully informed about and prepared for all client meetings and interfaces so as to be able to competently and proactively manage the client relationship.
- Act as lead client advocate initiating the renewal process from the pre-renewal meeting with Producer, assist Producer in gathering necessary marketing information from client, marketing of account, marketing follow up & preparation of proposal for the Producer.
- Possess a detailed knowledge of the client’s business and industry, being able to articulate applicable exposures to loss, insurance coverages, and appropriate/available risk management/control solutions.
- Work with the client as lead claims liaison as needed on day to day issues that may arise and be able to prepare and coordinate claims review with client, producer and markets.
- Work with AM & Producer on accounts receivable issues as needed.
- Work with AM to prepare policies for delivery and address any concerns or issues found with markets prior to policies being delivered to client.
- Establish and maintain strong and productive professional relationships with insurance markets and have a detailed familiarity with each carrier’s products and services.
- Directly oversee and coordinate the delivery of all HUB services to assigned clients throughout the policy cycle, including stewardship reports, delivery of risk control services, carrier meetings, claims reviews, preparation of coverage outlines, and marketing of emergent and renewal coverage requests.
- Ensure that all client service needs are promptly and professionally delivered, either directly by the AE or via HUB colleagues (e.g. AM, CSR, Risk Control, etc.). The AE is accountable for the timeliness and quality of all deliverables to the client.
- Identify opportunities for cross-sell and up-sell of other HUB products and services when appropriate for the client’s needs. At all times, be knowledgeable about and document what other insurance products and services the clients are purchasing through other providers and who those providers are.
- Understand the various HUB TIS resources and tools that are available via "HUB Today," to best serve assigned clients.
- Be knowledgeable about and comply with HUB systems, procedures and state/federal insurance regulations.
- This job description is intended to describe the level of work required by the person performing the work. The principal duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise.
QUALIFICATIONS
- Property and Casualty License required
- At least 5 years of Transportation Insurance experience
- Experience with influencing C-level executives
- Exceptional written and verbal communication skills
- Proficiency with Microsoft Office Suite and PowerPoint programs
- High energy, detail-oriented, self-starter
- Strong leadership, mentoring, and team-building skills
- Ability to handle multiple projects and prioritize tasks
- Excellent organizational skills and ability to prioritize and delegate responsibility
- Some travel possible
Department Account Management & ServiceRequired Experience: 5-7 years of relevant experienceRequired Travel: NegligibleRequired Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
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