Job Summary
The Wings Account Executive position is responsible for generating ticket sales revenue by selling full and partial season ticket plans, group sales packages, and developing skills for future growth within the company.
Job Description
Core Responsibilities
- Generate ticket revenue by selling a full menu of ticket and hospitality options including full season packages, group sales, and premium seating via outbound sales campaigns.
- Establish professional relationships in order to generate repeat business and deliver superior customer service.
- Use cold calling, appointments and social selling as tools to sell season, group and corporate ticket plan packages.
- Conduct in-person and out of office appointments to gain business with new and existing customers while maintaining high call volumes.
- Participate in professional networking events to gain additional business & develop relationships with new leads.
- Handle incoming sales calls from prospective clients for all ticket packages.
- Meet or exceed appointed sales goals for all ticket packages.
- Staff all home games to assist ticket sales promotional programs.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedules and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills: Event Ticketing, Group Sales, Lead Generation, Relationship Building, Sales Calls.
Education: Bachelor's Degree (preferred; Comcast may consider combinations of coursework and experience, or extensive related professional experience).
Relevant Work Experience: 2-5 Years.
