Account Manager
AmerisourceBergen
Unknown, Unknown, United Kingdom
Full-Time
Competitive
OfficeManager
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Purpose of the Role:
To manage and coordinate all assigned client-facing activities across NeoHealthHub, ensuring that our clients receive a consistently excellent experience throughout the full lifecycle of their engagement — from onboarding and contract setup through to delivery, reporting, and offboarding.
Reporting to the Senior Director of Client Services and working collaboratively with the operations, finance, and Market Access Director teams, the post holder will act as the primary point of contact for designated NeoHealthHub clients. The role requires a proactive, mature individual who takes ownership of client relationships, anticipates needs, and drives continuous improvement in service delivery.
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Key Responsibilities:
Client Relationship Management
Contract & Project Coordination
Financial & Administrative Management
Compliance & Quality Assurance
Business Development Support
Qualifications:
Minimum Requirements
Preferred
Ideal Candidate Profile:
The ideal Client Services Manager is a confident, proactive professional who thrives on delivering exceptional client experiences. They bring maturity, sound judgement, and a strong sense of ownership to everything they do. They are highly organised with excellent attention to detail, able to manage multiple client accounts simultaneously without compromising on quality.
They possess strong interpersonal and communication skills, enabling them to build trusted relationships with senior stakeholders in large organisations. They have a solid understanding of financial principles including profit and loss, budgeting, and forecasting. They are comfortable navigating regulated environments and are committed to compliance and ethical practice.
Above all, they are someone who genuinely cares about client satisfaction and is always looking for ways to add value, improve processes, and exceed expectations — a true ambassador for NeoHealthHub.
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full timeCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned