Account Manager
Uber
Tokyo, Japan
Contract
Competitive
RemoteManager
About the Role
Community Operations (CommOps) leads how we design and deliver support to users around the world. Uber's Center of Excellence (COE) is a contact management center that provides world-class customer support to our community. The COE handles complex and high-impact issues while also playing a critical role in launching support models for new products and testing new operational processes and service approaches.
The COE Specialist II role focuses on account management for taxi fleet partners within the Mobility business in Japan. This role goes beyond reactive inquiry handling. Through >accommodations@uber.com.