Account Manager, Midlands (I3)
Deliveroo
Birmingham, United Kingdom
Full-Time
Competitive
RemoteManager
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, were unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroos marketplaceshaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting target="_blank">Commercial team what drives us, how we work, and what you can expect.
Youll be joining the Regional UK and Ireland team. The U.K. & Ireland are our domestic and most mature markets, where our commercial experts manage relationships with the most exciting restaurants across local regions to drive marketplace performance.
Heres what your day-to-day might look like:
Grow restaurant partnerships: Maintain and expand commercial relationships with top Midlands restaurant partners through regular face-to-face and remote consultation.
Optimise commercial performance: Analyse operational data and industry trends to advise partners on driving higher order volumes and accelerating growth.
Commercial negotiation: Lead commercial discussions to successfully negotiate and renew high-value partner contracts and terms.
Drive operational efficiency: Partner with internal restaurant and rider operations teams to streamline regional delivery performance and resolve operational bottlenecks.
Act as a local market expert: Serve as the strategic face of Deliveroo within your assigned territory, travelling across cities from Birmingham, Nottingham, Leicester, and the wider Midlands region.
Proven relationship management: Significant experience managing accounts or cultivating impactful business-to-business relationships.
Commercial and data acumen: Strong financial awareness with the ability to interpret datasets to identify growth trends and influence partner decisions.
Strategic communication: Excellent communication and relationship-building skills, with a track record of handling partner negotiations confidently.
Autonomy and adaptability: A self-motivated mindset with the ability to work independently, organise your time effectively, and thrive whilst being out on the road meeting partners.
Target-driven focus: A results-oriented approach with a proven ability to achieve growth targets and deliver measurable business outcomes.
Fast-paced sector experience: Prior experience working within a dynamic, high-growth technology or commercial company.
At Deliveroo, youll do work that matters, solving real-world problems in a three-sided marketplace thats constantly evolving. Were food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
Your work directly improves experiences for customers, partners and riders.
Work close to the market with autonomy, pace and real responsibility.
Stretch yourself, develop new skills and grow as the business evolves.
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shineour interview typically includes 3-4 stages. Find more about how we hire here.
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, were unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. Were committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, youll have the opportunity to let us know once youve submitted your application. Well share details on how to request support so we can ensure you have a fair and equitable experience.
If youre excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, wed love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring learn more about DASH Brands' legitimate recruiting process atcareersatdoordash.com/recruitment-scam-awareness.