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As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned to provide dynamic solutions to essential utility services impacting our local and broader communities.
Job Summary
The Account Manager plays a pivotal role in driving sales growth by selling products of distributors to business and industrial establishments or individuals. This position involves direct engagement with customers at various locations, including sales offices, stores, showrooms, or the customer's place of business. The Account Manager is responsible for building strong relationships, promoting key vendor products, and ensuring seamless order processing and customer satisfaction across the assigned territory in Montana, Wyoming and Northern Idaho.
Essential Duties & Responsibilities
- Compile lists of prospective customers for use as sales leads, based on information from business contacts, industry ads, trade shows, websites, and other networking avenues and sources.
- Travel throughout assigned territory to call on regular and prospective customers to solicit sales orders.
- Build and utilize functional knowledge of products sold by use, vendor, and location in the warehouse, catalog number and reference materials, and special or unique attributes.
- Develop relationships with key vendors in assigned electrical markets.
- Promote and feature key vendor products through sales calls and promotions.
- Process orders from customers using all required company policies, procedures and systems, ensuring processing, shipment and delivery of merchandise in a timely manner.
- Provide verbal and written quotations or estimates of prices, terms, delivery, credit terms and prepare sales contracts for orders obtained.
- Estimate date of delivery to customer based on knowledge of production and delivery schedules.
- Investigate and resolve customer problems with deliveries.
- Assist in collections of accounts and exercise knowledge of credit status and customer procedures.
- Develop relationships with new and existing customers and provides information to maximize sales volume, utilizing thorough knowledge of the organization's products and/or services.
- Work with customers to resolve problems and issues that may occur or as directed by District and/or Branch Management.
- Collaborate with Purchasing Department and/or District Manager to aid special inventory selections, inventory controls, and inventory problem resolution.
- Collaborate with Purchasing Agent or District/Branch Manager to resolve specific inventory problems as directed by District Manager.
- Formulate, develop, and execute account development on sales plans by count and submit reports as required.
- Enter sales call plans, calls, and results into repositories as directed.
- Positively represent the company while traveling on company expense and in company vehicles, adhering to principles of good etiquette, safety practices, and good citizenship.
- Prepare reports of business transactions and maintain careful, accurate and daily records of expense accounts to be reimbursed by the company and submitted in a timely manner.
Minimum Qualifications
- Strong verbal and written communication skills
- Ability to analyze and present data effectively
- Professional demeanor with excellent interpersonal skills
- Proficiency in Microsoft Office Suite (Excel, Word, Teams, PowerPoint)
- Effective problem-solving and customer service skills
- Excellent negotiation and closing capabilities
- Ability to obtain a valid Motor Vehicle Driver's License and maintain a safe driving record.
Preferred Qualifications
- Bachelor's degree (B. A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
Why work for Irby?
Irby Utilities is a crucial link in the distribution chain, connecting manufacturers to their customers in electrical power, natural gas, and broadband services. Our team delivers end-to-end solutions through logistical and operational support, sales and account management, project services, data analysis, and more. We firmly attribute our success to our people in each of these fields, and we are constantly advancing our skills and abilities.
Our Competitive Benefits?401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Time Off, Paid Company Holidays, Floating Holiday, On Demand Pay, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, and Life Insurance.
About Irby
Irby is a leading fulfillment and solutions provider for utility and utility contracting marketplaces. Pairing nearly 100 years of utility experience with the industry's top technologies and manufacturers, Irby is poised to provide innovative products and customized services to serve its nationwide client base best. Irby offers a complete portfolio to each of its core business segments: distribution, transmission, substation, generation, renewable energy, EPC, fiber/broadband communications, and gas. Visit
irby.com for more.
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Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.
Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email
recruiting@sonepar-us.com.
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