Account Solution Engineer, Manufacturing

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

The Account Solution Engineer, Manufacturing is part of the Swiss pre-sales organisation at Salesforce. In this role, you will help manufacturing customers unlock the full potential of AI — from intelligent automation to personalised experiences — working closely with customers, account teams, and product experts to build trust, deliver innovative solutions, and shape the future of AI in the manufacturing industry.

We are looking for a Solution Engineer who brings either a manufacturing or industrial engineering background with a passion for digital transformation, or a technical and AI-focused background with hands-on experience in automation, data, or intelligent systems — and ideally a combination of both.

What You'll Actually Be Doing

• Build compelling product demonstrations and lead customer workshops that showcase how AI agents and automation can solve real-world manufacturing challenges, connecting customer goals to Salesforce solutions.

• Serve as a trusted advisor to both IT and business leaders, understanding customer objectives and articulating how Salesforce fits into their enterprise architecture and digital transformation roadmap.

• Collaborate closely with sales, product, and engineering teams to tailor solutions to specific customer needs across the manufacturing and industrial sector.

• Stay curious and continuously develop your knowledge of Salesforce's evolving AI capabilities and the latest innovations in manufacturing technology.

You're Our Person If...

• You have experience in a Solution Engineering, pre-sales, or Solution Consulting role, with the ability to engage credibly across both technical and business audiences.

• You have a background in manufacturing, supply chain, or operations, or hands-on experience with automation, data platforms, or AI applications in an enterprise context.

• You are a confident, collaborative communicator who can simplify complex topics for a range of customer stakeholders, from operational teams to executive decision makers.

• You are fluent in English and French (spoken and written); proficiency in German is a strong advantage for this role.

Even Better If...

• You hold one or more Salesforce certifications such as Administrator, Platform App Builder, or AI Associate, and have previous experience with the Salesforce ecosystem.

• You have experience working in cross-functional teams and familiarity with enterprise platforms, Application Programming Interfaces (APIs), or coding languages such as Java or JavaScript.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.