Accounts Receivable Officer

Aliaxis exists to bring solutions to the world's water challenges and accelerate the transition to clean energy. We are a global leader in high-quality piping & fitting solutions for use in building, infrastructure, industrial and agricultural applications across the globe. Over 15,000 people work for us across more than 40 countries with 80 manufacturing sites.

Philmac

Philmac has been operating for over 96 years and developed a reputation as the leading global innovator for the connection and control of water and energy. This reputation is built on decades of experience and investment in cutting-edge technology including automated manufacturing cells and autonomous mobile robots.

We are proud of our initiatives to reduce our carbon footprint, continuing to deliver the best solutions for our customers with minimal impact on the environment and a positive impact on our community. We are looking for passionate people that want to be part of our journey and embrace the behaviours that we stand for:

• We Dare to challenge the status quo, to innovate and to learn fast

• We Care for the environment, our customers and each other

• We Deliver by taking accountability for our decisions and actions

What will you do

We are currently seeking an Accounts Receivable Officer to join our Finance team. This role plays a key part in supporting the financial health of the business.

Reporting to the Finance Manager and based at our North Plympton site, you will act as a key point of contact for managing customer accounts, including overseeing payment processes, performing account reconciliations, and ensuring the timely and accurate resolution of account queries across Philmac.

Your strong relationship-building skills, attention to detail, and ability to collaborate across the business will be key to your success in this role and ours.

What will you do?

• Manage the end-to-end credit control process, ensuring timely collection of payments and minimising outstanding debt

• Prepare, verify, and process accounts receivable transactions including invoicing, cash allocations, and application of discounts

• Monitor AR ageing reports and proactively follow up on overdue accounts (30, 60, 90+ days) to drive timely payments

• Engage with customers to resolve account queries, discrepancies, and disputes in a professional and efficient manner

• Negotiate and establish payment plans with customers where required

• Process cash sales, manage order holds, and release orders in line with payment status

• Perform account reconciliations and maintain accurate, up-to-date ledgers

• Manage the shared credit inbox, including responding to queries, allocating remittances, and escalating issues as needed

• Maintain accurate records of customer interactions within CRM systems

• Support billing, collection, and reporting activities in line with deadlines and policies

• Coordinate daily workflow and task allocation for an offshore support team, ensuring priorities are managed effectively

• Identify and contribute to continuous improvement initiatives across systems and processes

• Take ownership of work, demonstrating accountability, attention to detail, and the ability to remain calm under pressure

About you

• Minimum 3+ years of hands-on Accounts Receivable (AR) experience, with strong focus on collections and reconciliations

• ERP system experience is desirable

• Advanced Microsoft Excel skills with the ability to analyse and manage data effectively

• High level of accuracy, diligence, and exceptional attention to detail

• You care about accuracy and the impact errors can make on our business, brand and customers

• Well-developed organisational skills with the ability to manage competing priorities

• Demonstrated team player with a collaborative style who is positive, resilient and wants to work in a team that likes to have some fun.

• Excellent time management and coordination skills with a sense of urgency, results focussed, with high attention to detail and analytical mindset

• You have a can-do attitude, are flexible, adaptable and always have the customer at the forefront of everything you do!

• You are committed to your own professional growth and development.

• Must have full working rights: Australian Citizen, Permanent Resident, or valid long-term visa

Why Join Us? We Care…

• Onsite parking and Hybrid role working environment to support work‑life balance (Initially full time in the office when training)

• Annual bonus and Employee Recognition Programs and Service Awards

• Work for a business genuinely committed to sustainability and environmental responsibility

• Industry‑leading paid parental leave – 26 weeks paid primary carer leave and 4 weeks paid secondary carer leave

• Annual performance‑based bonus for eligible employees

• Employee Assistance Program for you and your immediate family

• Strong career development opportunities locally and globally

• Access to mentoring programs to support your growth

• A genuine commitment to diversity, equity and inclusion

• A safe work environment with a strong focus on Go for Zero

For more information about this role, please contact Harjot Dhody on +61 0419902624