About Dialpad
Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

Were now leading the shift to Agentic AI: intelligent agents that dont just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Visit dialpad.com to learn more.

Being a Dialer
At Dialpad, AI isnt just a feature; its how our teams do their best work every day. We put powerful AI tools in every employees hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And weve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your Role
As an Agentic Transformation Advisor, youll own the strategy and execution that accelerates the adoption of Dialpads agentic products across new and recently closed customers. Youll work closely with frontline Account Executives and cross-functional partners to identify, qualify, position, pitch, and close agentic product opportunities. Youll also help shape how we bring these products to market by coaching the field, strengthening sales motions, and turning customer feedback into actionable insights. In addition, youll serve as a subject matter expert who connects product value to customer outcomes while surfacing risks, opportunities, and product needs across the business.

What Youll Do

Own the specialist overlay motion for agentic products across new business and recently closed customer opportunities.
Partner with frontline Account Executives to qualify opportunities, develop deal strategies, and support opportunities from initial engagement through close.
Lead strategic customer conversations that clearly position the value of our agentic product suite against customer pain points and business goals.
Deliver compelling pitches, product storytelling, and objection handling tailored to customer needs and desired outcomes.
Coach the sales team on best practices, opportunity strategies, and positioning to improve efficiency and increase win rates.
Identify whitespace opportunities, respond to inbound interest, and help drive pipeline creation for agentic products.
Provide regular reporting on pipeline health, revenue attainment, wins, losses, and key trends related to agentic product performance.
Translate field insights into actionable feedback for Sales, Product Marketing, Product, and Engineering leaders.
Analyze product adoption, pipeline, and performance metrics to identify risks, gaps, and growth opportunities across the business.
Recommend operational improvements that increase revenue performance and strengthen go-to-market execution.

Skills Youll Bring

A track record of success in a quota-carrying sales environment selling AI solutions for Customer Experience.
Strong discovery, storytelling, objection-handling, and closing skills.
A passion for helping teams adopt, position, and sell new products effectively.
Strong business judgment and analytical skills, with the ability to translate data into clear recommendations.
Experience partnering cross-functionally with Sales, Product Marketing, Product, and Engineering stakeholders.
Comfort operating in a fast-moving environment where feedback, iteration, and continuous improvement are essential.
Excellent written and verbal communication skills, with the ability to simplify complex concepts for a range of audiences.
A proactive, resourceful approach to identifying opportunities, solving problems, and driving revenue growth.

Why Join Dialpad

Work at the center of the AI transformation in business communications
Build and ship agentic AI products that are redefining how companies operate
Join a team where AI amplifies every employees impact
Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Dont meet every single requirement? If youre excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesnt meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

Agentic Transformation Advisor

Dialpad

Job Description

What Youll Do

Skills Youll Bring

Why Join Dialpad

Signup To JobProMax Today! Apply To More Jobs And Unlock More Features

Job Details