AI Content Coordinator
TouchBistro
Toronto, Ontario, Canada
Full-Time
$65,000
OfficeAssociate
We are looking for a Content Coordinator to build and maintain the content foundation that powers TouchBistros AI-driven support experiences. This role is ideal for someone who enjoys simplifying complex information, has strong technical writing skills, and thrives at the intersection of content strategy, product knowledge, and operational excellence.
You will be responsible for managing the full lifecycle of AI-support content, including research, drafting, structuring, tagging, quality assurance, and ongoing optimization. The ideal candidate is detail-oriented, curious, and comfortable partnering across departments to ensure every AI-generated response is accurate, helpful, and aligned with TouchBistros standards.
As part of Ontarios Pay Transparency requirements, TouchBistro is committed to open and equitable compensation practices. Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth. The final offer amount for this role will depend on geographical region, applicable experience, and the skillset of the candidate.
Salary is based on relevant skills, experience, and internal equity. This posting reflects an existing vacancy. Artificial intelligence (AI) tools may be used to support parts of the recruitment and selection process; however, all hiring decisions are made by our hiring managers and recruitment team.
At TouchBistro, we are a diverse group of restaurant-obsessed, tech-loving people brought together by a mission to support the passion and success of restaurateurs. You can feel confident joining a fun, vibrant, and rapidly growing environment. You will be working alongside driven individuals who are passionate, innovative, accountable, collaborative, and respectful.
The Perks:
TouchBistro is an all-in-one Point-of-Sale and restaurant management system that makes running a restaurant easier. We have powered more than 29,000 restaurants around the world, and we know that while passion is plenty in the restaurant industry, time and money usually arent. Providing the most essential front of house, back of house and customer engagement solutions on one easy-to-use platform, TouchBistro helps restaurateurs streamline and simplify their operations, increase sales, drive revenue, and deliver a stellar guest experience.
TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.