AI Governance COE Lead
QBE Insurance
Sydney, New South Wales, Australia
Full-Time
Competitive
HybridManager
Location: Sydney
Type: permanent, fulltime position
Hybrid role, Happy to talk flexible working
The opportunity
We're looking for an experienced AI Governance leader to oversee and strengthen QBE's AI governance framework across the organisation. In this highly visible role, you'll lead the governance standards, processes and controls that enable the safe, responsible and compliant use of AI, partnering with stakeholders across the business to ensure AI solutions are implemented in line with regulatory requirements and QBE's risk appetite.
Your new role
As the AI Governance COE Lead, you'll be responsible for leading the oversight and management of AI governance policy, standards and processes across QBE. Acting as a trusted advisor and subject matter expert, you'll work closely with senior stakeholders across Business Divisions and Corporate Functions, including Data, Technology, Privacy, and Risk teams, to drive governance, risk, and compliance.
Key responsibilities:
Lead the implementation and ongoing uplift of QBE's AI Governance Policy, standards and operating framework.
Partner with Divisional and Group stakeholders to embed AI governance processes and ensure consistent adoption across the organisation.
Provide leadership and oversight for AI governance activities, ensuring alignment with regulatory, risk and compliance requirements.
Drive change management and stakeholder engagement initiatives to support awareness, accountability and adoption of AI governance practices.
Lead and continuously improve the third-party AI assessment process, ensuring robust governance of external AI solutions.
Identify opportunities to streamline, digitise and enhance AI governance processes, reporting and risk oversight frameworks.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
About you
You are a strategic thinker and trusted advisor with deep experience in AI governance, data and AI risk, or emerging technology governance. You bring a practical approach to embedding governance frameworks, can influence stakeholders at all levels, and enjoy working in a fast-moving environment where standards, regulations and technology continue to evolve. Ideally, you'll bring experience from a mature, highly regulated environment and have a passion for shaping the future of responsible AI.
What we're looking for:
Proven experience leading and embedding AI governance, model governance, AI risk or responsible AI frameworks within a large and complex organisation.
Strong understanding of AI governance, AI risk management, emerging regulations and industry best practice.
Demonstrated ability to influence and engage senior stakeholders across business, technology, risk, compliance and governance functions.
Experience driving organisational change, operating model uplift and governance process transformation.
Strong communication, facilitation and problem-solving skills, with the ability to translate complex concepts into practical outcomes
Experience within financial services, insurance, banking or another highly regulated environment, with a track record of delivering thought leadership in AI governance highly regarded.
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
18 weeks’ gender-equal flexible leave for all new parents, including paid super
To learn more about benefits of working with us, click here.
Rewards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program
2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards
Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates
To learn more about our achievements, click here.
How to Apply
If you’re looking for a career that combines your expertise and your empathy, click Apply today. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.
Your career. At the heart of it.
QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com.
Skills:
Coaching for success, Critical Thinking, Data Quality Assessments, Decision Making, Influencing, Intentional collaboration, Managing performance, Master Data Management (MDM), Navigating ambiguity, Problem Solving, Process Improvements, Reporting and Analysis, Risk Management, Stakeholder Management, Thought LeadershipHow to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.