At NiCE, we dont limit our challenges. We challenge our limits. Always. Were ambitious. Were game changers. And we play to win. We set the highest standards and execute beyond them. And if youre like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, whats the role all about?

We are seeking a mission-driven AI Product Manager to help build ethical, high-impact AI solutions for the Public Safety and Justice sector. In this role, you will bridge the gap between complex machine learning capabilities and the real-world needs of first responders, 911 center personnel, legal professionals, and community stakeholders. You will help define products that improve emergency response times, streamline judicial workflows, and ensure AI is deployed responsibly in the public interest.

Key Responsibilities

Discovery & Research: Conduct interviews with law enforcement, emergency dispatchers, or legal clerks to identify pain points that can be solved via AI (e.g., automated transcription, predictive resource allocation, or evidence management).
Feature Definition: Translate user needs into clear PRDs (Product Requirement Documents), user stories, and technical specifications for engineering and data science teams.

Strategic Market Intelligence:
- Conduct regular competitive analysis of key players in the Public Safety and Security market(e.g., Motorola Solutions, Axon, Mark43) to identify feature gaps and market opportunities.
- Perform "gap analysis" on competitor documentation and public APIs to inform our technical roadmap.
AI Trend Monitoring:
- Stay at the forefront of AI breakthroughs, specifically monitoring advancements in Generative AI for casework, computer vision for
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AI Product Manager

NICE

Job Description

So, whats the role all about?

Key Responsibilities

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Job Details