Job Purpose（職務目的）
This role is responsible for leading AIG Japan’s event strategy and execution, delivering high-impact client, broker, and internal engagement programmes that support business priorities and reflect best-in-class event delivery.
The role plays a central part in strengthening relationships with clients and brokers while also supporting employee engagement through major internal communication platforms, including CEO-led initiatives such as the Japan Monthly Update.
In addition, this role ensures consistent and high-quality brand activation across all event-related touchpoints, aligning with global brand standards and International content programming while delivering locally relevant execution for the Japan market.
本ポジションは、AIGジャパンにおけるイベント戦略の策定および実行をリードし、クライアント・代理店・社員を対象としたビジネスインパクトがあるイベントおよびエンゲージメントプログラムを展開する責任を担います。
クライアントおよび代理店との関係強化において中心的な役割を果たすとともに、CEO主導の「Japan Monthly Update」など主要な社内コミュニケーション施策を通じて、社員エンゲージメントの向上を支援する役割も担います。
また、イベント関連その他のブランディングに関連することにおいて、グローバル拠点から提供されるコンテンツやガイドラインとの整合性を確保しつつ、日本市場に最適化されたブランド施策を展開します。
Job Responsibilities（職責）
Core Responsibilities
- Define and lead AIG Japan’s event and engagement strategy aligned with business priorities and broader Marketing & Communications objectives.
- delivery of flagship client, distribution and corporate events including:
・AIG Japan Client Summit
・AIG Japan Regional Client Summit
・AIG Risk Management Academy (ARMA)
・Executive-level engagement programs
- Lead all Japan-based activation related to global sponsorships, including AIG Women’s Open and associated events and engagement programmes
- Ensure all events are delivered at the highest standard, reflecting AIG’s brand, reputation and market positioning
- Drive local brand activation by ensuring consistent and high-quality execution across all event touchpoints (venue, staging, content, materials, digital)
- Partner with Distribution and business leadership to ensure events support client engagement, relationship development, retention, and growth
- Collaborate with global and regional teams to align local execution with sponsorship strategy, brand guidelines and enterprise standards
Employee Engagement and Internal Events
- Support employee engagement through the planning and delivery of major internal events and communication platforms
- Partner closely with Internal Communications to deliver Japan CEO-led initiatives such as the Japan Monthly Update, ensuring high-quality production, strong message alignment and meaningful employee engagement.
- Partner closely with Internal Communications to deliver Japan CEO-led initiatives such as the Japan Monthly Update, ensuring high-quality production, strong message alignment and meaningful employee engagement.
- Plan and deliver town halls involving global executives, in partnership with International and New York-based teams.
- Contribute to organisational alignment, culture and connection through well-designed event and engagement experiences.
Day-to-day Responsibilities
- Lead end-to-end event planning and execution, including concept design, logistics, content, and on-site delivery
- Oversee event production including branding, staging, and overall attendee experience
- Manage multiple large-scale and concurrent initiatives with strong prioritization, judgement and delivery discipline
- Lead, coach and develop a small, high-performing team of 3–4 colleagues.Manage external agencies, production vendors and strategic partners to ensure high-quality delivery and value for money.
- Manage budgets with strong financial discipline, ensuring cost efficiency and clear return on investment where appropriate.
- Track event outcomes, capture insights and continuously improve quality, audience experience and business impact.
Core Responsibilities
- AIG ジャパンのビジネス優先事項および広報・マーケティング部全体の目標に整合した、AIG ジャパンのイベントおよびエンゲージメント戦略を策定・実行。
- 以下を含む主要なクライアントまたはビジネスパートナー向けのコーポレートイベントの企画・実行を統括：
・AIG Japan Client Summit
・Regional Client Summit
・AIG Risk Management Academy（ARMA）
・エグゼクティブ・レベルのエンゲージメントプログラム
- AIG女子オープンを含むグローバルスポンサーシップに関連する国内イベントを主導。
- すべてのイベントをAIGのブランド価値を反映した高品質なクオリティで実施。
- 会場演出、ステージング、コンテンツ、制作物、デジタル施策など、すべてのイベントタッチポイントにおいて一貫性があり、高品質なクオリティにて、国内におけるブランディングを推進する。
- 営業部門およびその他ビジネスリーダーと連携し、クライアントとの関係構築やビジネスの成長を支援するイベントを設計。
- 日本以外のAIGチームと協働し、スポンサーシップ戦略、ブランドガイドラインやその他基準などとの整合性を確保。
Employee Engagement and Internal Events / 社員エンゲージメントおよび社内イベント
- 主要な社内イベントの企画・実行を通じて、社員エンゲージメントを促進。
- 社内広報チームと連携し、「Japan Monthly Update」等の日本CEO主導施策を実施し、メッセージの整合性がとれた社員エンゲージメントを実現。
- 海外チームと連携し、グローバル・エグゼクティブなどのタウンホールを企画・実行。
- 社員イベントを通じて、組織の一体感を醸成する体験を設計。
Day-to-day Responsibilities / 日常業務
- イベントのコンセプト設計、ロジ、コンテンツ企画、当日運営を含む、イベント運営を一気通貫で管理。
- ブランディング、イベント参加者の体験全体を含むイベントプロダクションを統括。
- 大規模かつ同時進行する複数のプロジェクトを、適切な優先順位付けと判断力もって管理。
- 3〜4名のチームを率い、育成・パフォーマンス向上を推進。
- 外部エージェントや制作ベンダーおよび戦略パートナーを適切に管理し、高品質な成果物の提供およびコスト対効果の最適化を実現。
- 高い財務規律のもとで予算を管理し、コスト効率化を確保するとともに、必要に応じて明確な投資対効果（ROI）を実現。
- イベント成果を測定し、インサイトを蓄積するとともに、品質、参加者体験、およびビジネスインパクトの継続的な改善を推進。
Key Relationships（主要な関係先）
Internal Interactions (Within the Organization)
- Japan Marketing & Communications team
- Internal Communications team (for CEO communications and employee engagement initiatives)
- Distribution, Product, and Business leadership
- Global and Regional M&C teams
- Senior leadership and executive stakeholders across Japan, International and global teams
External Interactions (Outside the Organization)
- Event agencies, production companies and specialist event suppliers
- Creative, production and brand agencies
- Sponsorship partners, including global partners connected to the AIG Women’s Open
内部関係先 (AIG組織内)
- 日本における広報・マーケティングチーム
- 社内広報チーム
- 営業・商品・その他ビジネス部門
- グローバル／リージョナルM&Cチーム国内外のシニアマネジメント・エグゼクティブ
外部関係先 (AIG組織外)
- イベント会社、制作会社、専門ベンダー
- クリエイティブ・ブランドエージェンシー
- グローバルパートナーを含む、スポンサーシップパートナー（AIG女子オープン関連含む）
Required Skills and Experiences（必要とされるスキル・経験）
Educational Qualification（学歴）
- Bachelor’s degree or equivalent professional experience
Specific Qualifications / Capabilities（必要なスキル・能力）
- Extensive experience in large-scale event management, client engagement or experiential marketing within financial services or a complex corporate environment.
- Extensive experience in large-scale event management, client engagement, or experiential marketing in a financial service or a complex corporate environment
- Proven ability to lead and deliver high-quality, high-impact flagship events
- Strong project management skills with the ability to manage multiple priorities under tight timelines
- Experience working in a matrixed, global organization
- Strong stakeholder management with the ability to influence senior leadership and build credibility quickly.
- Ability to translate brand guidelines into effective, high-quality execution across live and event-related experiences.
- Ability to translate brand guidelines into effective real-world execution
- Strong attention to detail in production quality, staging, and audience experience design
- Creative, audience-focused mindset with a strong understanding of client and stakeholder expectations.
- Experience managing agencies, vendors, partners and budgets with strong commercial discipline.
- Fluent in Japanese and English, with strong written and verbal communication skills in both languages.
- Ability to lead through collaboration and influence within a matrixed environment.
- Inclusive leadership style with proven team development capability.
- Comfortable operating in a fast-paced, international environment with shifting priorities and senior stakeholder demands.
- 大規模イベント運営、顧客エンゲージメント、または体験型マーケティングにおける豊富な経験（金融または複雑な企業環境）
- 高品質でインパクトのあるフラッグシップイベントを主導し、実施した実績
- 複数の優先事項を厳しいタイムラインで管理するなど優れたプロジェクトマネジメント能力
- マトリックス・グローバル組織における業務経験
- 経営層などを含むステークホルダーマネジメント能力および迅速に関係を構築する能力
- ブランドガイドラインを効果的な実務に落とし込む能力
- 制作品質、演出、観客体験デザインにおける細部への徹底したこだわり
- クライアントおよびステークホルダーの期待値を深く理解し、創造的でクライアント中心の思考を持つ
- 代理店、ベンダー、パートナー、予算管理の経験がある
- 日英ネイティブレベルであり、優れた口頭・書面におけるコミュニケーション能力。
- マトリックス型組織において、コラボレーションを通じてリーダーシップを発揮
- 包括的なリーダーシップスタイルを持ち、チーム育成能力に実績がある
- 変化の激しく、優先順位やステークホルダーの要求が常に変化する状況下でも、柔軟に対応ができる
Total Experience（業務経験）
- 10+ years of experience in event management, client engagement, or related engagement programmes.
- Proven track record in leading high-profile, large-scale events and engagement programmes.
- イベント／エンゲージメント領域における１０年以上の実務経験
- 大規模イベント・エンゲージメントプログラムなどのリード実績
※ Job grade will be determined as either 22 or 23 based on experience and other factors.
※Gradeは経験などにより22もしくは23で決定する。
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
Functional Area:
SM - Sales & MarketingAIG General Insurance Company, Ltd.
