Responsible for inbound telephonic communication with client base.
The purpose of this role is to draft/prepare all external documentation required to administer the new and existing retail property portfolio for all Classes of Trade (Except CORO/CLRO).
Key Performance Areas and Responsibilities
Customer Perspective
All Classes of Trade (Except CORO/CLRO):
Draft/prepare all external documentation required to administer the existing retail property portfolio for all Classes of Trade (Except CORO/CLRO) as well as any new arrangements which are entered.
- Assist with the initiation of commercial due diligence of landlord partners.
- Accurately prepare agreements, other standard AE agreements, servitudes, guarantees, suretyships, acknowledgements of debt, cessions, addenda, waivers of preference, consents to cancel and exchanges of letters for signature by an authorized signatory.
- Follow up with relevant stakeholders to ensure receipt of signed documentation.
- Use of DocuSign for signing agreement to ensure no unauthorized changes made and all signatures complete and correct.
- File electronically and manually (where necessary).
Business Excellence
All Classes of Trade (Except CORO/CLRO) Tenure:
Handles full administration role pertaining to preparation, updating and managing tenure listings for all Classes of Trade (Except CORO/CLRO) sites on an ongoing basis.
- Prepare and/or validate an accurate tenure listing containing relevant details on all legal agreements pertaining to in scope sites.
- Conduct file audits as required to establish AE tenure position with its retailers.
- Update the tenure listing whenever new agreements are entered into or existing agreements are changed.
- Notify the relevant stakeholders of any upcoming expiries monthly.
- Ensure the necessary approval is obtained in respect of any payments necessary to give effect to property transactions.
- Manage all conveyancing and related matters to agreed quality standards and within agreed service level timelines by instructing and managing outside attorneys and other service providers.
Financial Perspective
Administrative, Legal and Fiscal Support:
- Provide administrative and fiscal support to Territory Managers / Branded Marketer Managers, landowners, other internal departments in respect of over/under payments of discounts, rebates, rental account activities.
- Provide legal interpretation, contractual and procedural advice to Territory Managers / Branded Marketer Managers, Property Management Specialists, Asset Transaction Specialists, New Business Acquisition Specialists and Maintenance Department as requested/required.
- Handles full range of tasks (both paper based and SAP) related to one-time postings arising out of any account reconciliation and queries.
- Obtains Contracts Manager and business approval at each integral stage.
- Processes payment via SAP RERAPP and monitors to ensure successful completion of transaction.
- Is a go to point for all queries pertaining to implementation and understanding of all agreements and policies at retail service stations.
- Take receipt of handover documents from the field and action such documents by furnishing the legal department with necessary agreements and relevant information required to commence legal collection procedures.
Professional Qualification and Certifications:
- Matric
- Law degree (preferred)
- Conveyancing qualification/ certification
Work Experience:
- 2 - 3 years in a similar role.
- Paralegal experience (essential)
- Property Law and/or Property administration experience
- Conveyancing administration
- Legal administrative duties
Knowledge and skills:
- Legal drafting.
- Attention to detail.
- Superior Microsoft Word, PowerPoint and Excel skills.
- SAP “Power User” capabilities due to all rental payment and billing responsibilities.
- Superior communication and professional presentation skills.
- Ability to communicate with all levels of business professionals including attorneys, landlords and their representatives, retail, property and other business units as well as external customers or vendors.
- In view of the scope of the contracts and tasks handled, paralegal / equivalent experience is a pre-requisite.
Application deadline:
05 July 2026
