Your Future Evolves Here
Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, they seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, flexibility, and autonomy. Diversity and inclusion are core to their business.
What You'll Be Doing:
- Own daily product and data operations, supporting critical client systems with precision and urgency.
- Configure and customize software applications to meet client-specific needs within platform capabilities.
- Communicate effectively with both technical and non-technical audiences.
- Lead go-live initiatives ensuring smooth transitions and successful handovers post-warranty.
- Analyze and resolve client-reported issues, meeting SLAs and maintaining system integrity.
- Design and script using advanced MS SQL Server tools including SSIS, SSAS, XML, and Service Broker.
- Conduct deep data analysis using SQL, proprietary applications, Azure App Insights, Data Dog logs, and JIRA.
- Participate in QA and UAT ensuring readiness and success for deployments.
- Identify and implement process improvements contributing to operational excellence.
- Collaborate on PIRs and RCAs driving accountability and learning.
Required Experience:
- Bachelor's Degree
- 3-5 years in application workflow, data analytics, and reporting
- Intermediate to expert SQL and QA experience
- Experience with CI/CD tools (Jenkins, GitLab) and Git version control
- Proficiency in JIRA (reporting, KB articles)
- Strong understanding of MS SQL Server features
- Familiarity with BI tools (MicroStrategy, Power BI, SSRS)
- Excellent communication, organization, and time management skills
- Customer-focused, self-motivated, and detail-oriented
- Team player with low ego and high accountability
Preferred Experience:
- SQL Server Certification (Querying)
- Experience with Microsoft Dynamics 654 CRM
- Advanced scripting/programming (C#, Python, Java, JavaScript)
- ETL process experience
- Prior experience with JIRA and Confluence
- Background in Healthcare IT
Technical Requirements: High speed internet over 10 Mbps at home; call center employees must be able to plug directly into home internet router.
Equal Opportunity Employer Statement
The expected base salary/wage range for this position is $75,000-80,000 annually. This position is eligible for a bonus component dependent on performance. Comprehensive benefits including health insurance are offered. Compensation is commensurate with experience.
