Anaplan Support Analyst / Model Builder

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

Key Responsibilities

Anaplan Platform Support & Operations

• Provide Level 2 and Level 3 support for enterprise Anaplan applications and planning processes.
• Monitor platform health, application performance, scheduled jobs, integrations, and business-critical processes.
• Execute operational activities supporting month-end, quarter-end, forecast, and planning cycles.
• Investigate and resolve production incidents, support tickets, and user-reported issues.
• Perform application health checks and proactively identify risks impacting business operations.
• Ensure platform stability, reliability, and operational excellence.
• Participate in on-call or business-critical support activities as required.

Integration Monitoring & Data Operations

• Monitor and support Anaplan integrations and automated data pipelines.
• Troubleshoot data load failures, integration errors, reconciliation issues, and process exceptions.
• Partner closely with Data Engineering, Integration, and Analytics teams to investigate and resolve rel="noopener noreferrer">https://jobs.mattel.com/ and www.instagram.com/MattelCareers.
  
  Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.

  Videos to watch:
  The Culture at Mattel
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