AOG Spares Purchasing Support Specialist

Job Description:

This role is to manage and optimize the end-to-back performance of external aircraft brokers to ensure the organization meets critical Aircraft On Ground (AOG) requirements. The position is also responsible for defining, developing, and monitoring the metrics such as On-Time Release (OTR) and Quotation accuracy that govern broker effectiveness. Additionally, the position bridges operational execution managing PO/LO backlogs and invoices with strategic digital evolution, ensuring cross-functional visibility and sourcing efficiency.

Analyze Aircraft On Ground (AOG) sourcing
● Loan closing analysis (lesson to learn on each loan)
○ Part Number (P/N) at risk (shortage, Alt Part Number exchanges, Life-Limited Parts (LLP), expensive...)
○ Part Number repetitiveness, High cost
○ Expensive brokers
○ Cost reduction
● Collect Customer Order Desk (COD) needs -> anticipate potential Aircraft On Ground (AOG) (market consultation on time)
● LOAN AOG accuracy
● Bi-monthly report to FHS Inventory Planning further analysis

Aircraft On Ground (AOG) Broker KPI
● Define Broker’s KPI (On-Time Release (OTR), Bid, Quotation…)
● Develop KPI process
● KPI monitoring

SUMMER evolution
● Work with different stakeholders to implement a better collaboration of working
● Retrieve the data in Summer for analysis (via a trigger in the mail)
● Monitoring Multifunction Taskforce (MFT)
○ Better Visibility
○ Ease the follow up for all stakeholders (AOG, Inventory Acquisition, Loan team)
○ Quotation monitoring
○ Ease the monitoring of broker’s KPI

Handling PO/LO AOG
● Back-up
○ Backlog Follow up (open PO/LO, supplier payment, PO/LO delay, PO/LO cancelled…)
○ Consolidation of sourcing (RFQ/Bid/PO/LO AOG) activity
○ Ensure AOG sourcing reporting towards brokers, input for broker Business Continuity Review (BCR)
● Invoices overdue
● Preq creation for COD (watchtower) team and Loan closure (market consultation)
● Communication/coordination from HO FHS Inventory Planning for the spending threshold)
Other duties reasonably determined from time to time by the Company

Language: English & French speaker

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Customer Services Sdn Bhd

Employment Type:

Permanent

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Experience Level:

Professional

Job Family:

Material Support & services

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