Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Enterprise Network Operations

Good to have skills : Network Engineering Planning and Deployment Solution

Minimum experience required : 3 year(s)

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve technical challenges, ensuring the seamless operation of essential applications and systems. You will engage in proactive monitoring and maintenance, contributing to the overall efficiency and reliability of business processes while continuously seeking opportunities for improvement and innovation in service delivery.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the development and implementation of best practices for application support.
• Engage in knowledge sharing sessions to enhance team capabilities.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Enterprise Network Operations.
• Good To Have Skills: Experience with Network Engineering Planning and Deployment Solution.
• Strong understanding of network protocols and architectures.
• Experience with troubleshooting network connectivity issues.
• Familiarity with network monitoring tools and techniques.

Additional Information:

• Minimum 3 years of experience in Enterprise Network Operations.
• Position based at Bengaluru office.
• 15 years full time education required.

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