General Purpose
Ensure accuracy and efficiency throughout the region to accounts receivable processes.
Essential Duties
- Meet in person and virtual with AR teams regularly and as needed to address questions and issues that arise in these areas.
- Ensuring statements are accurately and timely generated based on industry standards.
- Manage performance outcomes by planning, monitoring, evaluating, and improving accounts receivable.
- Oversee the collection process to help reduce receivables by improving the timeliness of payments.
- Maintain comprehensive working knowledge of payer contracts and ensure that payers are billed according to contract provisions.
- Supervise the use of billing systems and maintain a comprehensive working knowledge of the system including upgrades and enhancements.
- Protect the confidentiality of patients and organization information through effective controls and direct supervision of billing operations.
- Assist local leaders in recruiting, selecting, orienting, and managing billing team members.
- Monitor compliance of resident trust accounts.
- Keep management informed by reviewing and analyzing accounts receivable reports; summarizing information and identifying trends.
- Demonstrate autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.
- Teach, train, and work with Office Managers to help achieve goals.
- Ability to travel as needed.
Supervisory Requirements
Assist with the overall supervision and management of regional accounts receivable staff.
Qualification
- 2-year degree in business field (preferred).
- 3+ years of experience in ALF and/or IL billing.
- 1+ year experience with PointClickCare (facility and management console level).
- Analytical, organizational, communication, written, and interpersonal skills.
- Knowledge of corporate business management, governmental and private insurance regulations and standards.
- Excellent computer skills including Word, Excel, and other MS Office programs.
- Professional demeanor and ability to manage and train teams.
- Detail-oriented, dependable, and strong work ethic.
Work Environment
The work environment characteristics described are representative of those an employee encounters performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Note: Only applicants from Washington State area are accepted.
