Asistant Vice President - Customer Data Management

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

EDUCATION • Degree or equivalent work experience equally preferable. CERTIFICATIONS • Undergraduate degree in mathematics / computer science / statistics / economics WORK EXPERIENCE • Experience • Must have experience with managing large volumes of data, including its storage, transfer, compression, encryption, analysis, reporting and recording. • Background working as a technology professional supporting internal and external clients, primarily those representing technology operations, financial services, and law firms is preferred. • Experience in data models and reporting packages FUNCTIONAL SKILLS • Knowledge of relevant laws, legal codes, government regulations, agency rules, and current industry practices • Familiarity with protecting the confidentiality and integrity of information or file systems. • Proficient in Microsoft Office applications and Windows tools and techniques, O365, SharePoint. • Good understanding of computer networking technology, infrastructure components, applications and systems, and information security. • Must have moderate technical troubleshooting skills. • Quality control and accuracy of reporting is required. • Able to work in a fast-paced operational environment as a productive and supportive team player. • Ability to articulate complex issues concisely • Ability to analyze large datasets • Ability to write comprehensive reports FOUNDATIONAL SKILLS • Communicates effectively • Identifies multiple paths to success using analytical and critical thinking as well as decision-making skills • Exercises sound judgement, prioritizes effectively, and strives for continuous improvement • Effectively collaborates with colleagues • Leverages available technology to drive efficiency and results • Understands and applies industry trends and best practices • Exhibits optimism, resilience, flexibility, and openness to others' ideas • Values learning as a lifelong professional objective • Engages inclusively and with intent • Always acts with integrity • Iterative problem-solving • Serving as a trusted advisor • Excellent interpersonal skills • Self-motivated, with excellent time-management skills, as well as follow-up and follow through skills to ensure issues are resolved in a timely manner • Exceptional attention to detail • Ability to interpret pre-established guidelines and adapt to changes in priorities and new situations as needed RESPONSIBILITIES • Participate in developing functional requirements, testing, training and implementing applications. • Assist in mining, analyzing and interpreting data and information from the data warehouse to meet specific client and business needs. • Assist in planning, developing, implementing, and supporting new or existing Customer Relationship Management functions and complex databases to ensure data availability, accessibility and accuracy • Participate in reviewing, analyzing, and evaluating sales, marketing and administrative user needs. • Review and maintain company database dictionaries and ensuring system integration. • Analyze marketing data and generate reports on customer information, call patterns, and demographics. • Identify data sources, construct data decomposition diagrams, and provide data flow diagrams and documentation for data constructing and maintaining processes. • Use statistical methods to analyze data and generate useful business reports • Work with management team to create a prioritized list of needs for each business segment • Identify and recommend new ways to save money by streamlining business processes • Use data to create models • Work with department managers to outline the specific data needs for each business method analysis project

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.