AskBrand Adviser
Shell
Rio De Janeiro - Ventura Office, Unknown
Full-Time
Competitive
RemoteExecutive
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Job Description:
What’s the role
The Shell brand is the company’s most valuable asset. The busy AskBrand team plays a key role in building and protecting the Shell Brand, helping manage and advise on the effective, coherent, and compliant application of Shell Brand Standards.
The AskBrand team manages brand-related projects and responds annually to thousands of brand-related questions and approvals on brand applications, including communications, campaigns, events, merchandise, packaging, naming and sub-brands, vehicles, and 3rd-party use of the Shell brand.
The AskBrand team helps approve assets and resolve customer questions by either directly helping the customer or connecting with the right colleagues to effectively resolve the question. Compliant and consistent delivery of Shell Group Brand Standards and associated Brand Policies ultimately supports the delivery of the ‘One Brand’ strategy—critical to building, protecting, and strengthening the Shell Brand.
Accountabilities:
We’re looking for a brand enthusiast who can be an ambassador for creative, compliant Brand Standards excellence, and help customers, agencies, and teams around the world with their diverse brand-related questions, projects, and Brand Identity approvals, and deliver efficient, effective advice and approvals through the AskBrand service (~50,000+ approvals and questions per year), and manage/input into related brand and design projects.
Give accurate, quality brand advice based on Brand Standards, and review and approve branded assets and communications.
Provide a clear and customer-centric service to stakeholders and agencies over the AskBrand e-tool, while meeting ongoing 24-hour customer response targets.
Provide data analysis, sharing trends, insights, and recommendations with the wider Brand Standards team and with business stakeholders through outreach, presentations, and meetings.
Demonstrate excellent stakeholder management and network-building capabilities, connecting Latin America region demands with global key experts.
Work alongside the trademark and sponsorship global team.
Support brand identity projects across all brand touchpoints and disciplines (Packaging, Events, Sound of Shell, Joint Ventures, etc.).
Develop knowledge of, and relationships with, creative agencies and other suppliers of brand services across all major brand expression pillars.
Regional support and contribution from a brand standards perspective on communications campaigns, activations and events in the country.
Support automation and AI adoption across the globe, aiming to simplify Shell Brand processes and tools.
Make recommendations for continuous improvement of processes, tools, and ways of working.
What you bring
Must have legal authorization to work in Brazil on a full-time basis for any employer other than the current employer
Bachelor’s degree in Communications, Marketing, Administration, International relations, or a related field
Minimum of 3 years of relevant experience
The successful candidate will be collaborative and have proven experience in brand design, marketing, or communications
Flexibility to manage delivery of a diverse and demanding workload coming from different regions and cultures.
Customer-centricity, learner mindset and active self-starter spirit are critical
Ability to develop strong, trusted relationships with colleagues across Shell in both business and country roles is crucial for the success of this role
Proven inquisitive, analytical, strong logic and problem-solving mindset.
High attention to detail and willingness to provide challenge where opportunities for improvement/optimization are identified
Excellent written and spoken English is essential. Spanish language skills would be an advantage.
What we offer
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.
Progress as a person as we work on the energy transition together.
Continuously grow the transferable skills you need to get ahead.
Work at the forefront of technology, trends, and practices.
Collaborate with experienced colleagues with unique expertise.
Achieve your balance in a value-led culture that encourages you to be the best version of yourself.
Benefit from flexible working hours, and the possibility of remote/mobile working.
Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.
Take advantage of paid parental leave, including for non-birthing parents.
Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
Grow as you progress through diverse career opportunities in national and international teams.
Gain access to a wide range of training and development programs.
We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.
Shell in Brazil
Who We Are
Shell is a global group of energy and petrochemical companies, employing 85,000 people and with operations in more than 70 countries. We use advanced technologies and take an innovative approach as we seek to help the world build a sustainable energy future.
Shell is a customer-focused organisation, serving more than 1 million commercial and industrial customers, and around 33 million customers daily at more than 47,000 Shell-branded retail service stations.
Our approach
Shell’s strategy is to deliver more value with less emissions as we work to become a net-zero emissions business by 2050.
As we navigate the energy transition through the next decade, we will leverage our global footprint, the trust in our brand, and our innovation and technology capabilities to be the energy company that customers and countries choose to be their partner. We are positioning Shell to become the investment case and partner of choice through the energy transition.
Our values
At Shell, we share a set of core values – honesty, integrity and respect for people – which underpin all the work we do. The Shell General Business Principles, Code of Conduct and Ethics and Compliance Manual help everyone at Shell act in line with these values and comply with relevant laws and regulations.
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