Responsibilities:
- Help support the design and development of Citi's comprehensive controls program.
- Ability to work in close liaison and coordination with business stakeholders and sponsors to elicit, analyze, communicate, plan, manage, validate, and prioritize requirements and build strong professional relationship.
- Ability to effectively and efficiently understand and translate business problems and opportunities in the view of requirements, and recommend actionable solutions. Capability to perform end to end business analysis to identify gaps and propose innovative and creative solutions
- Efficient in creating and generating technical documents such as Business Requirement Document, Functional Requirement Documents and System Requirement Specifications.
- Thorough knowledge and understanding of System Development Life Cycle (SDLC) and Agile development.
- Support implementation of new controls or increase the effectiveness of existing controls, identify areas for improvement, and help implement necessary changes in product / tool.
- Assist to drive and manage product / tool enhancements focused on increasing efficiency and reducing risk.
- Ability to perform, manage and lead efficiently under tight deadlines and dynamic work environment.
- Strong analytical and problem solving skills and willingness to ask questions and challenge existing processes for operational efficiencies
- Proficient in Microsoft Visio, Access, Excel and Powerpoint with good knowledge of Object oriented design and development and UML
- Excellent verbal and written communication skills with the ability to communicate business requirements to a broad range of technical, non-technical, diverse stakeholders and team members. Exceptional interpersonal and partnership skills and the ability to positively influence outcomes, particularly in difficult matters
- Personable and reliable self-starter who requires minimal management oversight for day-to-day work responsibilities. Highly motivated and able to adapt to changing priorities
- Project and Product Management experience preferred
- Knowledge or experience in usage of AI, Gen AI tools preferred
- Help support the coordination with key stakeholders and relevant process owners to drive management decisions aimed at maintaining operations within the firm’s Risk Appetite.
- Assist with the assessment for the business/function risk appetite in line with changes in the business environment, regulatory requirements, and strategic objectives.
- Help support the collaboration with key stakeholders to assess potential risks and develop risk mitigation activities to define the acceptable level of risk across various areas of operation.
- Framework and adherence with Risk Mgmt. / Compliance Policies.
- Help collaborate with business and functions to understand the control processes and identify potential areas for improvement.
- Stay updated on regulatory changes and industry best practices related to control management and ensure the controls program aligns with these standards
- Assist in providing regular updates to senior management on the performance of the controls assessment and design
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
Qualifications:
- Minimum of 5-8 years of experience in product management, central controls, operational risk management, compliance, audit, or other control-related functions in the financial services industry.
- Ability to identify, measure, and manage key risks and controls in context of product
- Strong knowledge in the development and execution of product controls
- Proven experience in control related functions in the financial industry.
- Proven experience in implementing sustainable solutions and improving processes.
- Understanding of compliance laws, rules, regulations, and best practices.
- Understanding of Citi’s Policies, Standards, and Procedures.
- Strong analytical skills to evaluate complex risk and control activities and processes.
- Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
- Strong problem-solving and decision-making skills.
- Ability to manage multiple tasks and priorities.
- Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
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Job Family Group:
Controls Governance & Oversight
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Job Family:
Control Design
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Time Type:
Full time
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Most Relevant Skills
Analytical Thinking, Business Insights, Communication, Constructive Debate, Controls Lifecycle, Issue Management, Process Design, Program Management, Risk Management, Stakeholder Management.
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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