Assistant General Manager, Events

Job Description

Company Summary

Constellation Brands is a leading international producer and marketer of beer, wine, and spirits with operations in the U.S., Mexico, New Zealand, and Italy. Our mission is to build brands that people love, pushing boundaries to think beyond today because we believe that elevating human connections is Worth Reaching For. Our Wine & Spirits Division strives to lead the high-end market with a world-class portfolio of premium and fine wines and craft spirits that reflect authenticity, passion, and uncompromising standards-from soil to glass. Our success is powered by a high-performing, entrepreneurial team that moves with agility, works collaboratively, and is driven to win while growing their careers in a dynamic, rewarding environment.

Position Summary

The Assistant General Manager, Events role is primarily responsible for the service execution of Nelson's Green Brier's onsite events, working closely with the Event Coordinator and client to deliver excellent hospility service on all events. Secondarily, this position will support the restaurant at NGB when needed for a la carte service and programmed dinners and events. This position reports to the Sr. Assistant General Manager and will closely partner with the Events team and Culinary team.

Key Responsibilities

Service Leadership & Execution

• Lead front-of-house service during events, ensuring efficient, polished, and professional service execution
• Act as the primary point of contact for event service staff throughout the event
• Direct pacing of food and beverage service, including courses, bar service, and transitions
• Maintain visibility on the floor to monitor service quality and guest experience
• Lead front-of-house service in the Restaurant as needed.
• Attend weekly BEO meeting.

Team Oversight

• Provide direction and support to servers, bartenders, and support staff during events
• Assign roles and responsibilities to event staff prior to and during service
• Ensure team members adhere to service standards, appearance guidelines, and operational expectations
• Step into service roles as needed to support the team and maintain flow

Event Service Coordination

• Execute the service plan established by the Events team, ensuring alignment with timelines and expectations
• Schedule event staff for events based on BEO
• Coordinate with culinary and bar teams to ensure readiness and timing of service
• Communicate real-time updates, adjustments, or service needs across teams
• Manage transitions throughout the event (e.g., cocktail hour to seated service, dessert service, etc.)

Guest Experience & Issue Resolution

• Monitor guest experience during service and address issues promptly and professionally
• Troubleshoot service delays or operational challenges with minimal disruption to the event
• Ensure a consistent, high-quality hospitality experience reflective of the Nelson's Green Brier brand

Post-Event Responsibilities

• Support service breakdown and ensure service areas are left in clean, organized condition
• Provide feedback and observations to the Events team for continuous improvement
• Report any service issues, staffing challenges, or operational concerns

Qualifications

• 2+ years of experience in a banquet captain, restaurant manager, or hospitality leadership role
• Strong understanding of food and beverage service standards and event execution
• Proven ability to lead teams in a fast-paced, high-volume environment
• Excellent communication and problem-solving skills
• Ability to remain calm, organized, and decisive under pressure
• Experience in event venues, restaurants, distilleries, or hospitality environments preferred

Physical Requirements/Work Environment

• Stand and walk for extended periods during events, including using stairs

• Work in varied environments, including indoor and outdoor spaces and occasional kitchen areas with slippery floors
• Lift and carry up to 25-30 lbs. as needed
• Work evenings, weekends, and holidays as required by the event schedule

#LI-GT1

Location
Nashville, Tennessee

Additional Locations

Job Type
Full time

Job Area
Hospitality & Retail

The salary range for this role is:
$53,300.00 - $76,700.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. Our compensation is based on cost of labor. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. At Constellation Brands, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Equal Opportunity

Constellation Brands is committed to a continuing program of equal employment opportunity. All persons have equal employment opportunities with Constellation Brands, regardless of their sex, race, color, age, religion, creed, sexual orientation, national origin or citizenship, ancestry, physical or mental disability, medical condition (cancer or genetic characteristics), marital status, gender (including gender identity or gender expression), familial status, military or veteran status, genetic information, pregnancy, childbirth, breastfeeding, or related conditions (or any other group or category within the framework of the applicable discrimination laws and regulations).