Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Description
Job description
As an
Assistant Sales Manager , you will be responsible for driving adoption and usage of Experian solutions across client hubs and spoke locations. Your ability to engage stakeholders, deliver impactful training, and promote solution adoption will be key to success in this role.
You will be part of our Credit
Services business, one of our four Global Business Lines. We create credit reports by collecting and analyzing credit histories, helping businesses make accurate, fair, and faster credit decisions through data, scores, and decisioning tools.
What You'll Do (Key Responsibilities)
1. Client Engagement & Adoption
- Travel to client locations, including hub and spoke setups, to engage with senior officials and key stakeholders.
- Drive awareness and understanding of Experian products and services.
- Conduct training sessions to ensure effective utilization of Experian reports and solutions.
- Support clients in maximizing value from Experian offerings.
2. Business Development & Sales
- Identify opportunities within the assigned segment to expand product adoption.
- Promote Experian's portfolio including Bureau Solutions, credit risk tools, fraud prevention, analytics, and decisioning systems.
- Contribute to revenue growth by increasing product usage among existing and new clients.
3. Client Relationship Management
- Build and maintain strong relationships with decision-makers across client organizations.
- Act as a trusted partner by understanding business needs and recommending relevant solutions.
- Support clients in addressing challenges related to risk management, compliance, and customer lifecycle management.
4. Solution Enablement & Support
- Deliver tailored presentations and training programs aligned with client requirements.
- Collaborate with internal teams (product, analytics, implementation) to ensure seamless delivery and support.
- Ensure high levels of customer satisfaction and engagement.
5. Market Insights & Feedback
- Capture client feedback and market insights to support product enhancements.
- Stay updated on industry trends within the BFSI and small business segments.
- Represent Experian in client interactions and industry forums when required.
6. Reporting & Performance Management
- Maintain accurate records of client interactions, training sessions, and adoption metrics.
- Track usage growth, client engagement, and overall performance indicators.
- Identify opportunities to improve processes and increase solution adoption.
QualificationsQualifications
- MBA (preferred)
- 2+ years of experience in solution sales, consulting, client engagement, or financial services
- Experience working with BFSI clients (Banks, NBFCs, Insurance, FinTech, etc.)
- Strong ability to engage with senior stakeholders
- Experience in training, client enablement, or solution adoption roles is an advantage
- Good understanding of rel="noopener noreferrer">Find out what its like to work for Experian by clicking here
