Assistant Manager VIP Lounge - Mandalay Bay
MGM Resorts International
Property - Mandalay Bay, Unknown
Full-Time
Competitive
OfficeManager
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Assistant Manager VIP Lounge will set the stage for guest experience with a welcoming smile and service. By understanding their unique stories and needs, the candidate will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.
THE DAY-TO-DAY:
Assume full departmental leadership in the absence of the director or department head
Respond to guest service interactions in a professional and timely manner, achieving positive resolutions
Promote and develop team-oriented philosophy stressing the importance for providing unparalleled commitment to excellence in service
Oversee quality hiring, training, and succession planning processes that encompasses the Company’s diversity commitment
Ensure department standards for correct charging, postings, collecting payments, handling cash and credit transactions, and balancing of all cash and cash equivalent transactions
Ensure hotel property and equipment is properly used and maintained
Supervise VIP Representatives work performance and apply progressive discipline when appropriate
Submit payroll for VIP staff and track attendance reports
Order supplies for the department as necessary
THE IDEAL CANDIDATE:
Must be a minimum of 21 years of age required
High School Diploma or GED required
2+ Years of prior relevant experience required
Work varied shifts, to include weekends and holidays required
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
Free meals in our employee dining room
Free parking on and off shift
Health & Income Protection benefits (for eligible employees)
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14516
Are you ready to JOIN THE SHOW? Apply today!