Assistant Restaurant General Manager
Four Seasons Hotels and Resorts
Philadelphia, Pennsylvania
Full-Time
Competitive
OfficeManager
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Embark on a journey above the clouds to discover the modern lifestyle of Philadelphia’s first Forbes Travel Guide Five-Star Hotel. Feel the tranquility of healing crystals from the moment you arrive at the Five-Star Spa and immerse yourself in rejuvenating treatments as you float above the city in 57th-floor infinity-edge pool. Savour unparalleled fine-dining by Michelin-starred Chef Jean-Georges Vongerichten and inventive flavours by local James Beard Award-winner Chef Greg Vernick. Allow our team to curate your stay with the spirit of Brotherly Love.About the Role
The Assistant General Manager of Vernick Fish, our award-winning fine dining restaurant, supports the General Manager in leading daily operations and delivering exceptional guest experiences. This role is highly visible in the restaurant and plays a key part in fostering a positive team culture while ensuring operational excellence, financial performance, and outstanding service.
What You Will Do
Support and lead daily restaurant operations, ensuring exceptional service standards and guest satisfaction
Be present on the floor, engaging with guests, handling concerns, and creating memorable dining experiences
Partner with the General Manager and culinary team to maintain the highest quality of food and beverage offerings
Manage labor and operating expenses through scheduling, budgeting, purchasing, and inventory control
Lead, coach, and inspire team members to achieve their full potential and promote a collaborative environment
Ensure compliance with health, safety, and sanitation standards
Contribute to strong public relations through service excellence and guest engagement
What You Bring
Strong leadership, communication, and team-building skills
Proven track record of delivering high levels of guest satisfaction
Solid business acumen with experience managing costs and driving performance
Expertise in fine dining service and food & beverage operations
Knowledge of wine and beverage programs
Ability to manage guest concerns in a timely and professional manner
Familiarity with food safety and Department of Health requirements
Proficiency in Microsoft Office (Excel, Word, PowerPoint)
What We Offer
Competitive salary and comprehensive benefits package.
Excellent training and professional development opportunities.
Complimentary employee meals and uniform/garment care.
Access to exclusive Four Seasons perks, including global accommodation benefits.
A supportive, people-first culture committed to your growth and wellbeing.
Discounted
Medical, Dental, and Vision coverage
Parking and Septa access
City Fitness membership
Schedule & Hours
Full-time position
Requires flexibility to work evenings, weekends, and holidays based on business needs
Candidates must have valid work authorization for the U.S.
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Don’t miss this opportunity to be part of our award-winning team, while developing your career with the world’s leading luxury hotel company! We look forward to receiving your application!
Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
To access the 'EEOC is The Law' Information poster please visit this website: https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf