Assistant Vice President, Applications Support Sr Analyst - Singapore
Citi
Unknown, Unknown, Singapore
Full-Time
Competitive
HybridExecutive
Job Summary:
We are seeking an experienced and highly motivated Assistant Vice President to join our Production/Application support team in a dynamic Fintech/Liquidity reporting environment. The ideal candidate will bring a blend of strong technical skills [Unix, SQL, Big Data technologies] and deep domain expertise in financial services such as Securities, secured financing, rates, Liquidity reporting, Derivatives, front office/back-office system, trading lifecycle.
This role requires someone who thrives in a high-pressure environment, can troubleshoot complex production issues, understands the full trade lifecycle, and can bridge the gap between critical business users and technical teams.
Key Responsibilities:
Provide L2/L3 production support for mission critical liquidity reporting and financial applications, ensuring high availability and performance.
Monitor and resolve incidents related to trade capture, batch failures, position keeping, market data, pricing, risk and liquidity reporting.
Engage with operations, traders, quants, development teams to understand and resolve production outages/issues.
Proactively manage alerts, logs and jobs using Autosys, Unix tools, and monitoring platforms [ ITRS/AWP ].
Execute advance SQL queries and scripts for data analysis, validation, and issue resolution.
Support multiple applications build on stored proc, SSIS, SSRS, Big data ecosystems [ hive, spark, Hadoop] and troubleshoot data pipeline issues.
Maintain and improve knowledge bases, SOPs, and runbooks for production support.
Participate in change management and release activities, including deployment validations.
Lead root cause analysis [ RCA] , conduct post incident reviews, and drive permanent resolutions.
Collaborate with infrastructure teams on capacity, performance, and system resilience initiatives.
Contribute to continuous service improvement, stability management and automation initiatives.
Required Skills & Qualification:
Bachelor’s or master’s degree in computer science, Information Technology, Engineering, or a related field.
8+ Years of experience in application or production support with 2+ years at a lead level.
Strong hands-on experience with.
Unix/Linus [ scripting, file manipulation, job control]
SQL is a must [ MSSQL/Oracle or similar, Stored proc, SSIS, SSRS ]
Big Data technologies [ Hadoop, Hive, Spark ]
Job Schedulers like Autosys.
Log analysis tools.
Solid understanding of financial instruments and trade lifecycle [ Equities, Fixed incomes, Secured Financing, Derivatives, Liquidity management ]
Familiarity with CUSIP, ISINs and other instrument identifiers.
Knowledge of front office/back office and reporting workflows and operations.
Excellent analytical and problem-solving skills , with the ability to work in a time-sensitive environment.
Effective communication and stakeholder management skills across business and technical teams.
Experience with ITIL processes, including incident, problem and change management.
Preferred Qualifications:
Exposure to cloud platforms and containerization [ Docker, Kubernetes ]
Experience with scripting languages [ Python, Shell ]
Knowledge of messaging services , middleware [ Kafka, MQ ]
Familiarity with regulatory and compliance reporting tools and processes.
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