Assoc. Dir , Technical Product Management

Job Description

In this role, the CLM Product Engineer will partner with business and IT stakeholders to lead the technical implementation, configuration, and enterprise rollout of the enterprise CLM platform. This role will report to the CLM Product Line Lead within Enterprise IT. This role will be a crucial leadership position providing strategic and technical support for the expanded rollout of the CLM solution across the enterprise.

Responsibilities

Partners with business leaders to define and drive CLM technology strategy to enable business objectives

Drives technical implementation of CLM solution across in-scope markets and functional areas

Identifies and catalyzes opportunities to drive process efficiency and process improvement

Provides an enterprise mindset and brings an outside-in perspective to provide the CLM implementation program with industry best practices

Provide technical and business use expertise for the CLM platform, offering product recommendations and configurations

Understands business needs and support technical design of solutions, requirements documentation, and expectations for deployment

Monitors and manage team goals and performance and ensure the team understands how they align and relate to broader business goals and strategies

Develop integrated project plans and drive teams to on-time, high-quality implementation

Accountable for configuration of the CLM platform based on approved designs, including:

Template Configurations

Intake Configurations

Workflow Configurations

Integration data flows

Repository Structure and Security Model Configuration

Reporting, Alerts, and Dashboards Configuration

Accountable for proper functioning of the configured solution through:

Unit Testing

Post-Migration QA/QC

Functional Testing (Pre-UAT)

System Integration Testing (SIT)

User Acceptance Testing Support (UAT)

Oversees deployment of approved and tested designs as part of the CLM rollout

Contributes to project planning, organization, task management, decision-making, escalations, and prioritizations from a technical perspective

Education Minimum Requirement

Bachelor’s degree

Required Experience and Skills

Bachelor's degree or equivalent work experience

8+ years of experience in software implementation, with a focus on enterprise systems across functional areas

5+ years of team leadership/management of staff; Demonstrated ability to coordinate across stakeholder groups to drive business outcomes

3+ years of experience working with Docusign or related CLM technology

Proven track record of successfully leading large-scale implementation projects, including integrations with existing software applications

Deep understanding of system implementation principles, methodologies, and tools, with hands-on experience implementing integrations between systems

Strong analytical and problem-solving skills, with the ability to diagnose complex implementation and integration issues and develop effective solutions

Willingness to travel up to 10% of the time for business purposes

Motivated to build relationships at executive levels with technology, solutions, customers and vendor groups.

Preferred Experience and Skills

Master’s degree in science or technology discipline

10+ years of experience in software implementation, with a focus on enterprise systems across functional areas

5+ years of experience working with Docusign or related CLM technology

Two or more of the following certifications are preferred:

DocuSign CLM Administrator

DocuSign CLM Workflow Developer

DocuSign CLM Implementation Consultant

DocuSign CLM Technical Consultant

Required Skills:

Asset Management, Benefits Management, Management System Development, Product Management, Requirements Management, Stakeholder Relationship Management, Strategic Planning, System Designs

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

The salary range for this role is

$142,400.00 - $224,100.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

06/4/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.