Company:
Mercer
Description:
We are seeking a talented individual to join our Darwin Origin Delivery team at Darwin Technologies, a Marsh business. This role will be based in Cluj-Napoca. This is a hybrid role that has a requirement of working at least three days a week in the office.
Darwin is part of Marsh, a 7,000-person strong community of specialists in health, benefits, and employee wellbeing. This affords us a massive opportunity to impact on the lives of tens of millions of people around the world. Darwin is changing benefits for good in eight out of the top ten technological companies in the world and has a wealth of clients across a diverse range of sectors. In fact, more than 2 million people are already using our platform.
Darwin™ is a market-leading and specialised global platform that requires specific training and accreditation to be proficient in delivering programs and projects. Darwin is changing Benefits for Good. Our unique and innovative SaaS (Software as a Service) platform has transformed the employee benefits industry. We are fast-paced, ambitious, people-focused and on a journey to innovate and develop products that truly impact on people’s lives and the market in which we operate.
The Darwin Origin Delivery team are responsible for implementing Darwin™ to our clients, as well as managing any changes to the clients’ requirements whilst using the platform and its services. The Origin Delivery team plays a critical role in helping our clients realise value from their investment in our technology.
We will count on you to:
- Lead project workshops to understand the client’s business and benefit structures and how Darwin best works to meet their needs.
- Be responsible for the scoping, designing and documenting requirements in accordance with DDM.
- Work with the Configuration and QA teams on implementing the agreed design and supporting the testing of the configured solution to defined specifications/requirements and helping clients in UAT.
- To learn how to follow a project plan and deliver assigned tasks and actions in accordance with the timelines.
- To capture and track process wins throughout the lifecycle of the project with the client.
- To acquire stakeholder and relationship management skills that will enable you to mediate and provide solutions on how best to meet the client’s needs within the framework of Darwin’s capabilities.
- To ascertain how to convey complex ideas in a simple to understand manner to all stakeholders.
- Work with your Squad Leads on managing workload prioritisation and keeping relevant stakeholders up to date.
- Work with Project Managers in updating their plans, risk & issues logs in line with Darwin Delivery Methodology (DDM).
- Help to improve processes and drive efficiency across both the department and Darwin Services.
What you need to have:
- Experience in working in the implementation of Enterprise software.
- Be passionate about technology and how it can influence the lives of both our clients and their
- employees.
- Be articulate, as strong verbal and written communication with our clients is vital.
- Have a strong can-do attitude and be very goal focused.
- To be confident working as part of a team while equally being comfortable working on your own
- deliverables individually.
- Analytical thinking and problem solving.
- Being detail-oriented and capable of delivering an elevated level of accuracy.
- Interpersonal and consultative skills.
What can you expect?
- An excellent opportunity for you to learn all about DarwinTM and how to apply it to meet our clients’ needs.
- To work in a team of like-minded individuals within a department that is passionate about its people and its product.
- To be responsible for delivering to a wide range of Global clients and helping to design the Darwin solution to meet the client’s needs.
- To work across multi-functional teams in different departments to deliver a market-leading implementation to the client.
Why join our team:
- Work in an environment that empowers individuals to reach their full potential, fostering personal and professional growth
- We help you do your best through professional development opportunities, interesting work, and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients, and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.
Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
