Associate, Customer Success
Razorpay
Malaysia, Unknown
Contract
$180
OfficeAssociate
Razorpay is one of Indias leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision to simplify payments for Indian businesses weve since grown into a fintech powerhouse driving Indias digital payment revolution.
Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow.
From seamless checkouts to payroll automation, across India, Singapore, and Malaysia, weve been engineering a fintech ecosystem thats redefining how money moves across Asia and were just getting started.
Today, that ecosystem supports everyone from early-stage startups to some of Indias largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently.
Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme and over 100 of Indias unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region.
We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia.
But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle if youre curious, youll feel at home here. People > Pedigree we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles this is where interns question CXOs and CXOs say thank you. Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors, youll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future.
As part of its international expansion strategy, Razorpay acquired Curlec, a Kuala Lumpur-based full-stack payments solution, to establish a strong presence in Southeast Asia. Curlec has since become an integral part of Razorpays vision to simplify financial operations for businesses across the region. Building on this momentum, Razorpay is now expanding into Singapore, marking its next strategic step in the Southeast Asia growth journey.
NOTE: This role is based in Malaysia. Please apply if you are authorised to work without a sponsorship.
As a Customer Success Executive at Curlec, you will play a pivotal role in ensuring the long-term success of our valued merchants using Curlec. Your daily responsibilities will encompass various aspects of customer satisfaction and engagement, including: