St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
The Associate Director, Acute Care Services provides strategic and operational leadership for a hospital-based specialty service within St. Luke’s Physician Group. This role is accountable for driving clinical and financial performance, ensuring operational excellence, and advancing service line growth across multiple hospital sites.
Key responsibilities include overseeing daily operations, optimizing workflows, managing budgets, and fostering provider engagement to deliver high-quality, patient-centered care. The Associate Director collaborates closely with physicians, clinical leaders, hospital administration, and multidisciplinary teams to align initiatives with organizational goals, enhance patient experience, and maintain regulatory compliance.
Serving as the primary liaison for hospital-based provider teams, this leader champions innovation, workforce optimization, and continuous improvement to achieve superior outcomes, operational efficiency, and exceptional service delivery
JOB DUTIES AND RESPONSIBILITIES:
- Provide oversight and leadership for hospital-based specialty provider services, ensuring streamlined workflows, exceptional quality of care, and full alignment with organizational objectives and performance standards
- Direct and oversee the daily operations of hospital-based specialty provider group, ensuring seamless coordination, operational efficiency, and adherence to organizational standards
- Collaborate closely with physician leaders, medical directors, and hospital executives to optimize clinical operations, refine staffing strategies, and drive service line performance in alignment with organizational goals.
- Manage provider staffing and scheduling to ensure optimal coverage, operational efficiency, and timely responsiveness to fluctuating patient volumes and acuity levels
- Lead, coach, and empower operational teams to foster accountability, engagement, and consistent execution across hospital-based specialty provider group(s).
- Lead personnel administration in partnership with Human Resources, including talent acquisition, onboarding, contract management, payroll oversight, and resolution of employee relations matters.
- Develop and implement strategies to enhance provider satisfaction, engagement, and retention within hospital-based specialty services.
- Drive improvements in operational efficiency, care quality, and patient experience through >
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
