Associate II, Sales Support (Order Management)

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Job Responsibilities:

• Order entry, order processing, contacting resellers for verifications

• Prepare accurate proactive and reactive customer quotations.

• Validate all quote data to ensure correctness before submission.

• Follow up with customers and partners to drive quote conversion into sales.

• Respond to inquiries from partners, customers, and internal teams regarding quotes, pricing, and product details.

• Maintain updated records of quotes, follow-ups, and customer communications.

Qualifications:

• College graduate of any course; if High School Diploma, should have at least 2 years functional experience.

• Must have at least 6mos of Order Management experience

• Background in supply chain or IT distribution is a huge advantage

• Good English communication skills

• Knowledgeable with MS Excel functions (vlookup, pivot, etc)

• Willing to work on day shift (AU/MY/SG time zone) and 10 days RTO/monthly

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