Purpose / Profile
The MillerKnoll Governance, Risk, and Compliance Engineer will work collaboratively with the global cross-functional teams to centrally perform Cybersecurity and Privacy compliance, data governance, and risk management functions. The engineer will have primary responsibility for managing the GRC platform, implementing API and automations to support the cybersecurity and privacy practices, and investigate the use of AI to improve the GRC. This position works closely with the Legal, Internal Audit, Cybersecurity and Technology teams to help ensure that contractual, policy, control, procedural, legal, and regulatory obligations are effectively defined and implemented.
The engineer must be collaborative and flexible while developing solutions that meet changing cybersecurity and privacy requirements while supporting business function needs. This individual will help grow and mature risk and compliance processes to gain efficiencies and effectiveness in collaboration with all departments to ensure an acceptable risk posture for the organization. This position requires a deep understanding of existing data protection laws and regulations, such as the EU-GDPR and CCPA/CPRA, but also be focused on broader implications of protections as a function of information/system lifecycle management and security and privacy by design. The engineer must possess high standards of legal and business ethics and a demonstrated ability to understand technology, independently problem solve, analyze large quantities of data, and clearly summarize and communicate facts.
Essential Functions
- Managing the GRC platform and all its modules.
- Develop compliance automation to improve business processes.
- Investigate AI opportunities to improve the GRC functions.
- Implement APIs between OneTrust and other systems to support GRC Controls and requirements.
- Collaborate with key business partners on use cases for the GRC platform.
- Develop documentation on how to use the GRC platform.
- Train business partners on how to use the GRC platform.
- Interpret and apply laws, regulations, policies, standards, or procedures to specific issues.
- Work cooperatively with applicable organization units in implementing consumer information access rights.
- Serve as liaison for the GRC platform to the organization.
- Support privacy initiatives through Data Discovery.
- Monitor systems development and operations for security and privacy compliance.
Additional Functions
- Stay current with compliance news and trends relevant to the business and industry.
- Participate in providing support for compliance-related incidents.
- Interface with other business units such as Cybersecurity to communicate program status and overall compliance and training posture.
- Promote a positive security/compliance culture through knowledge sharing, influence, and conduct.
- Create and maintain role-specific documentation.
- Assist with government, risk, and compliance projects as time permits.
Knowledge, Skills, and Abilities
- Knowledge of Payment Card Industry (PCI) data security standards.
- Knowledge of Personally Identifiable Information (PII) data security standards.
- Knowledge of Personal Health Information (PHI) data security standards.
- Knowledge of Risk Management Framework (RMF) requirements.
- Knowledge of risk/threat assessment.
- Knowledge of laws, policies, procedures, or governance relevant to Cybersecurity for critical infrastructures.
- Knowledge of external organizations and academic institutions with a cyber focus (e.g., cyber curriculum/training and Research & Development).
- Knowledge of controls related to data use, processing, storage, and transmission.
- Skill in applying confidentiality, integrity, and availability principles.
- Skill in conducting information searches.
- Ability to communicate effectively when writing.
- Ability to apply critical reading/thinking skills.
- Interpret and apply laws, regulations, policies, standards, or procedures to specific issues.
- Provide ongoing optimization and problem-solving support.
- Provide recommendations for possible improvements and upgrades.
- Ability to tailor technical and planning information to a customer's level of understanding.
- Ability to work across departments and business units to implement the organizations privacy principles and programs and align privacy objectives with security objectives.
Qualifications
Education/Experience
- Bachelor in Information Systems, Cybersecurity, or Business administration
- 4+ years of relevant experience in Internal Audit, Compliance, or Information Technology
- Overall 10+ years of experience preferably leading a team, coaching or mentoring peers.
Licenses and Certifications
- One or more compliance certifications are preferred (e.g., CIPP, CIPM, CIPT, PCIP, QSA, CISA)
