Company Description
CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
Job Description
The Opportunity:
The Associate Manager Media Operations is a critical operational hub within Mattel's Global Influencer & Creator Marketing Center of Excellence. This role owns the day-to-day operational infrastructure that enables the global creator marketing function to move with speed, consistency, and accountability — across brand teams, regional markets, and agency partners. Reporting to the Director of Media Operations, this person is the connective tissue between strategy and execution.
What Your Impact Will Be:
Creator Contracting & Legal Operations
- Own and maintain the global creator contract tracker across all brand and regional activations, ensuring accuracy, up-to-date signature status, and proper filing of executed agreements
- Serve as the primary point of intake for new contract requests, coordinating with Mattel Legal to initiate, route, and close creator and influencer agreements
- Draft and adapt standard creator contract documents, briefs, and deal memos in partnership with Legal and the broader influencer team
- Maintain organized contract archives in Box, ensuring all teams have access to current, executed documents
Budget, Finance & Purchase Orders
- Support the global influencer team in budget tracking, ensuring spend is logged accurately against campaign and brand budgets
- Process and track purchase orders, coordinate with Finance on invoice submissions, and flag discrepancies or timing issues to the Director, Media Operations
- Maintain budget trackers and assist with month-end and quarter-end reconciliation reporting
- Initial and manage all finance processes on the influencer team’s behalf such as managing systems like Clients & Profits, POs, invoicing etc.
- Partner with regional influencer leads to gather and log budget actuals, ensuring spend is accurately reflected in the global tracker on a monthly and quarterly basis.
Agency Coordination
- Serve as a key operational liaison with Mattel's tiered creator agency partners (Publicis, Influential, Bobbie, and regional equivalents), managing brief trafficking, deliverable tracking, and reporting timelines
- Coordinate agency kick-off logistics, status calls, and recap documentation
- Track agency deliverables against contracted scopes and flag risks or delays to the relevant influencer lead
- Support onboarding of new agency partners with process documentation and access coordination
- Calendar & Activation Management
- Maintain and update the global influencer brand activity calendar, ensuring regional and brand-level activations are accurately reflected and accessible to all stakeholders
- Partner with regional marketing leads to align activation calendars, flag conflicts, and surface timing dependencies
- Coordinate team meeting logistics — standing agenda management, scheduling, and notes/action item tracking for global and regional influencer team calls
Asset & Content Management
- Own the influencer team's asset management infrastructure in Box — maintaining folder architecture, naming conventions, and access permissions
- Coordinate the upload and organization of campaign assets, creator content, and brand toolkits, ensuring materials are findable and current
- Partner with brand and creative teams to ensure assets are trafficked to agency and creator partners on schedule
Qualifications
What We’re Looking For:
Required
- 3+ years of experience in marketing operations, project management, or a related field; experience in influencer, creator, or entertainment marketing preferred
- Demonstrated ability to manage multiple workstreams simultaneously in a fast-paced environment
- PMP or CAPM certification preferred; Asana, Airtable, or Smartsheet platform certifications a plus
- Experience with contract or legal document coordination; comfort drafting and editing standard business documents
- High proficiency in Microsoft Office Suite and Box; familiarity with budget tracking and PO processes
- Exceptional organizational skills and meticulous attention to detail
Preferred
- Experience working within a global or matrixed marketing organization
- Prior experience working at or alongside a creative, media, or influencer agency, with a demonstrated ability to navigate cross-functional relationships across internal brand teams and external agency partners
- Candidates with agency backgrounds who understand how brand-side teams operate will ramp quickly and add immediate value.
- Exposure to creator marketing platforms (e.g., Captiv8, Skeepers, or similar)
CORE COMPETENCIES
- Operational Excellence
- Cross-Functional Collaboration
- Process Ownership & Documentation
- Communication & Stakeholder Management
- Adaptability & Problem Solving
*The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.
Additional Information
Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here!
How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
- We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
- We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
- We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.
Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.
Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.
Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.
Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.
Videos to watch:
The Culture at Mattel
Corporate Philanthropy
