Description
As a leading provider of annuities, MassMutual Ascend is committed to taking financial futures above and beyond. This means offering innovative products that fit our customers’ unique needs – whether it’s protecting their hard-earned savings, receiving guaranteed income or providing for loved ones. MassMutual Ascend is proud to offer customers a level of strength and stability they can count on for years to come.
The Opportunity
At MassMutual Ascend, we are committed to helping people take their financial futures above and beyond. As an Associate Marketing Consultant, you will play an important role in bringing that commitment to life by supporting marketing programs across print, social, digital, web, and email channels that build awareness, strengthen engagement, and support business growth. This role offers the opportunity to gain broad exposure across marketing disciplines, contribute to meaningful initiatives, and help shape how our products, programs, and brand connect with the audiences we serve. If you are a collaborative, detail-oriented marketer who is energized by variety, values quality, and wants to grow your career while making an impact, this is an exciting opportunity to do meaningful work with a trusted, purpose-driven brand.
Job Responsibilities
- Coordinate and support marketing programs across print, social, digital, web, and email channels, gaining hands-on experience that helps strengthen brand presence, deepen audience engagement, and support business priorities.
- Assist in planning and coordinating events and related marketing activities that deliver a strong, consistent brand experience.
- Coordinate the tracking and fulfillment for recognition programs, helping create a positive and engaging participant experience.
- Support the distribution of product and program materials across multiple channels while ensuring alignment with company policies, brand standards, and compliance requirements.
- Assist in developing and maintaining digital marketing programs and websites, building experience in creating content that is accurate, relevant, and aligned to audience needs.
- Research, evaluate, and recommend opportunities to strengthen the market positioning of MassMutual Ascend’s products and services, contributing ideas that support growth and differentiation.
- Respond to routine inquiries, requests, concerns, and complaints with professionalism and care, troubleshoot reported issues, and escalate non-routine matters as appropriate.
- Provide day-to-day administrative support, including maintaining databases, completing data entry, preparing reports, organizing files, and supporting operational processes.
- Build foundational knowledge of regulatory guidelines and agencies related to communications, advertising, and marketing materials, developing skills that support compliant, high-quality work in a regulated industry.
Minimum Qualifications
- Bachelor’s degree in marketing, communications, business, or a related field, or equivalent relevant experience.
- Strong written and verbal communication skills.
- Strong organizational skills with the ability to manage multiple tasks and deadlines.
- Basic proficiency with Microsoft Office applications and common business systems.
- Ability to work effectively in a team environment and follow established processes.
- Attention to detail and ability to maintain accuracy in a regulated environment.
Ideal Qualifications
- Prior experience supporting marketing programs, digital content, websites, or communications initiatives.
- Experience coordinating projects, events, or promotional campaigns across multiple channels.
- Familiarity with marketing compliance or working in a regulated industry such as financial services or insurance.
- Experience with content management systems, email platforms, or digital marketing tools.
- Customer service mindset with the ability to respond professionally to routine questions and issues.
What to Expect
- Focused one-on-one meetings with your manager
- Ongoing opportunities for development and learning
- Working in a fast-paced environment with available flexible work schedules
- A place to grow your career in a culture that inspires, rewards and develops employees
- Small company feel with a focus on meeting customer’s needs today and also well into the future
Why Join Us.
At MassMutual Ascend, our collaborative culture is key to our success. It’s the reason we’re a leading provider of annuities today, and it’s the reason we’ll continue rising to the top tomorrow. A career at MassMutual Ascend means you’ll contribute to our mission of taking financial futures above and beyond – and you’ll be inspired to reach your own goals, too. As a wholly owned subsidiary of MassMutual, MassMutual Ascend continues to be an employer of choice in the Cincinnati, Ohio community.
MassMutual Ascend Life Insurance Companyis an Equal Employment Opportunity employer. We welcome all persons to apply.
At MassMutual Ascend we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance..
