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Job Category
Marketing & Communications
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
We are seeking a proactive, detail-oriented Associate Analyst, Ad Operations to join our growing global team in São Paulo. In this role, you will consolidate and own the critical accountability for keeping Salesforce's global Paid Social and Content Syndication programs running cleanly, securely, and compliantly. This is not a role for passive task executors; we are seeking an active operator who owns outcomes. Every paid media lead form and landing page we deploy must be verified to prevent bad data from entering our downstream systems and protect against privacy compliance failures.
In this role you will leverage advanced AI-assisted automation tools to manage high-volume data validation while applying critical context and judgment to complex edge cases. This role is ideal for an early-career operations or digital marketing professional eager to build a strong foundation in data integrity, compliance, and automated marketing workflows.
Key Responsibilities:
- High-Volume Lead Form QA & Compliance: Execute end-to-end quality assurance and lead testing for thousands of campaign builds per quarter. Verify that every lead capture form routes data correctly into our CRM systems and strictly displays required privacy policy language.
- Multi-Language Landing Page Validation: Conduct rigorous quality control on thousands of third-party landing pages per quarter across multiple languages, ensuring every digital touchpoint meets global brand guidelines and user experience standards.
- Taxonomy & Data Integrity Ownership: Maintain the global system of record for paid media tagging and data taxonomy across tens of thousands of rows of campaign data. Actively manage, investigate, and triage incoming QA support tickets from global stakeholders.
- AI-Assisted Workflow Optimization: Operate, test, and maintain the automated workflows and AI bots powering our operational pipelines. Use AI for volume-level pattern detection and anomaly flagging, while stepping in as the critical human layer to handle complex calls, data nuances, and non-standard configurations.
- Global Stakeholder Coordination: Serve as a reliable operational anchor across a matrixed ecosystem, coordinating daily with global media strategy teams, internal lead generation activation functions, and external agency partners.
Qualifications:- Experience: 1-2 years of professional experience in ad operations, marketing operations, digital campaign management, business analysis, or data quality assurance (relevant internships and intensive academic projects considered).
- Language & Communication: Fluency in English with strong written and verbal communication skills; ability to clearly document QA logic, summarize technical anomalies, and coordinate across global teams.
- Attention to Detail: Exceptional organizational skills and an uncompromising eye for detail. You must be comfortable managing high-volume, repetitive data checks with a zero-error mindset where compliance is concerned.
- Technical & Analytical Aptitude: Proficiency with modern collaboration platforms (Slack, GSuite). A strong desire to work with automated workflows, AI-driven data tools, and large-scale data systems. Experience with the Salesforce platform is a plus.
- Problem-Solving & Systems Thinking: A natural ability to understand how data flows between third-party marketing channels and internal systems, with the troubleshooting skills required to untangle mismatched tracking codes or broken workflows.
- Mindset: A proactive self-starter with a growth mindset who embraces accountability, remains adaptable in a fast-paced environment, and values collaborative, team-first execution.
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
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Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our
Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
