Associate Operations Specialist, Commercial Energy Efficiency Programs
Location: Remote – Oklahoma / Mid Central Region Preferred

Ready to make a difference?
Come join our team as an Associate Operations Specialist supporting commercial energy efficiency programs in Oklahoma. The Associate Operations Specialist role provides support for field-based staff, a network of Trade Allies, and other program participants. You will work as part of ICF’s Commercial and Industrial energy efficiency team ensuring that the evaluation, implementation, and verification of utility sponsored energy efficiency projects are successfully executed.

The Associate Operations Specialist interfaces with manufacturers, retailers, Trade Allies, customers, engineers & consultants, and reviews project application forms and submittals to ensure compliance with program policies and procedures.

If you have strong communication skills, like engaging with customers, Trade Allies, and other stakeholders, and possess experience or knowledge of Energy Efficiency programs, this role could be ideal for you. You’ll collaborate with an enthusiastic, skilled, and multidisciplinary team as well as national experts to achieve client goals. If this sounds appealing, we encourage you to apply today!

Why you will love working here:

Quality of life: Flexible workplace arrangements, work-life balance
Investment of the community: Donation matching, volunteer opportunities
Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
And many, many more (Ask your recruiter for more details!)

What you will be doing:

Provide support for field-based staff and a network of participating Trade Allies.
Maintain ongoing communications with participating contractors, customers, and consultants.
Address, resolve, or escalate customer and contractor questions related to program participation as needed.
Review and process project application forms and submittals.
Review technical specifications, calculations, and cost estimates for energy efficiency projects.
Analyze technical specifications, calculations, and cost estimates for energy efficiency projects.
Assist technical teams in upholding QA/QC standards and program guidelines.
Perform energy savings calculations for prescriptive energy efficiency measures and upload records into program database.
Process program incentive payments per established policies and procedures.
Coordinate with or follow up on program quality control activities such as inspections and customer surveys as appropriate.

What we need you to have (minimum qualifications):

Bachelor’s degree (or applicants can substitute one year of related experience for one year of education)
1+ year(s) professional experience in administration, operational support, data analysis, energy and/or related experience
Must be able to pass a background check and drug screening

What we would like you to have (preferred qualifications):

Knowledge of the utility market (specifically energy efficiency, demand response, and distributed energy resource programs and markets).
Experience reviewing blueprints, floor plans and other documentation related to building equipment specifications

Professional skills you will use:

Sound business ethics, including the protection of proprietary and confidential information.
Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)
Excellent verbal, interpersonal and written communication skills
Strong analytical, problem-solving, and decision-making capabilities
Team player with the ability to work in a fast-paced environment
Ability to work with all levels of internal staff, as well as outside clients and vendors
Ability to manage multiple priorities

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read our EEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please email Candidateaccommodation@icf.com and we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more about workplace discrimination rightsor our benefit offerings which are included in the Transparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$61,232.00 - $104,094.00Nationwide Remote Office (US99)

Associate Operations Specialist, Commercial Energy Efficiency Programs

ICF

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