Associate Product Manager | Viator
About Tripadvisor
The Tripadvisor Group connects people to experiences worth sharing, and aims to be the worlds most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.
Role Overview
Viator is seeking an Associate Product Manager (APM) to join our growing product team. This entry-level role is designed for individuals with strong curiosity, analytical ability and a passion for delivering customer value through technology. Youll work closely with an experienced PM mentor and cross-functional partners to ship real product features and develop core skills in a hands-on environment. This role sits within our B2B Pillar, and will be working on Products that Operators interact with on a daily basis, such as joining Vaitor, listing new and managing existing Products.
This role will focus on contributing to initiatives aligned to company priorities under the guidance of a Senior/Principal Product mentor. Youll use data and customer insights to inform your decisions, write detailed product specifications and collaborate with Engineering and Design to bring ideas to life. This is a great opportunity to grow as a product thinker, communicator, and collaborator while playing a role in helping millions of travelers discover unforgettable experiences.
Job Location: Hybrid
This role is a hybrid position that requires 2 days per week in our London office.
What Youll Do
- Collaborate with your PM mentor and cross-functional partners to deliver features that support near-term goals and align with Viators strategic direction
- Develop a strong understanding of traveler and operator needs, regularly incorporating user feedback and research into your work
- Write clear, detailed product specifications, including goals, success metrics, edge cases, and open questions
- Contribute to the planning and prioritization of your teams backlog, helping break down features into milestones that deliver incremental value
- Use both quantitative data and qualitative feedback to guide decisions, identify opportunities, and iterate on features
- Participate in product reviews, roadmap discussions, and release planning with a clear, user-focused point of view
- Communicate clearly with stakeholders across Engineering, Design, Product Analytics, and Operations, ensuring expectations are aligned and work is visible
- Proactively engage with your pod and peers, fostering collaboration and contributing ideas that improve both team dynamics and product outcomes
Skills & Experience
- 13 years of professional experience in a product-adjacent function (e.g., Tech Support, Product Analytics, Account Management, Business Development, or Product Owner/Scrum roles)
- Experience working within or alongside a Product function products that solve real user problems
- Strong written and verbal communication skills, with the ability to clearly articulate ideas, decisions, and tradeoffs
- Ability to work collaboratively in cross-functional teams and contribute to shared goals
- Proactive approach to problem-solving, including breaking down tasks and seeking input from stakeholders
- Comfort working with data to inform decisions and evaluate success
- Curiosity, initiative and a growth mindset
- Exposure to or strong interest in AI technologies and their application in product development
- Bachelors degree or equivalent experience in a technical, business, design, or related field
- Exposure to product development tools (e.g., Jira, Figma, Confluence, analytics platforms)
- Experience participating in user research, surveys, or usability testing
- Familiarity with the travel or marketplace space
- Basic understanding of AI/ML capabilities or trends in user-facing applications
- Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
- Proven ability to operate effectively with a global-first mindset
What We Offer
- Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
- Work your way with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as youd like or as required by your team.
- Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
- Donation matching. Give back? Give more! We match qualifying charitable donations annually.
- Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
- Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
- Travel perks. We believe that travel is employee development, so we provide discounts and more.
- Employee assistance program. Were here for you with resources and programs to help you through lifes challenges.
- Health benefits. We offer great coverage and competitive premiums.
- Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.
Our Cultural Pillars:
Traveler first
We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us.
Execution is our edge
We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone elses problem and finish what can be done today, knowing tomorrow will bring fresh challenges.
We succeed together
The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.
We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.
If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!
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