At 1st Central, everything starts with our people.
As one of the UK’s leading motor and home insurers, we use smart technology, data and great service to make insurance fast, fair and simple for over 1.4 million customers. We’re proud to create an environment where people feel supported, trusted and able to grow - whether that’s developing new skills, taking on fresh challenges or making a real impact every day. If you’re looking for a role where you can make a difference, we’d love to hear from you.
We’re on the lookout for an AssociateTechnical Underwriter to join our Underwriting & Assurance Team! If you’re keen to build your career in insurance and develop strong technical expertise, this could be the perfect opportunity for you.
In this role, you’ll play a key part in helping us shape and optimise our underwriting approach, supporting performance monitoring, ensuring compliance with regulatory standards, and contributing to the overall effectiveness of our underwriting footprint. You’ll gain hands-on experience while building your knowledge of insurance risks, underwriting rules, and regulatory requirements. You’ll work closely with experienced colleagues, supporting underwriting decisions and helping ensure they’re applied consistently, accurately, and in line with best practice.
You’ll also get involved in maintaining underwriting controls and supporting exciting projects across the team, all while developing a solid foundation of technical underwriting expertise that will set you up for future growth.
We’re big on flexible hybrid working. Our teams are based across Salford Quays (Manchester) and Haywards Heath (West Sussex). We primarily work from home but value collaboration, so we come together in person to keep ideas flowing, typically once a month. Prefer being in the office more often? That works for us too.
Core skills we’re looking for to succeed in the role:
- Analytical Thinking & Problem Solving: Strong analytical capability with the ability to interpret data and solve problems effectively.
- Industry or Customer-Focused Experience: Experience in insurance, finance, or a customer-focused regulated environment
- Technical Aptitude: Ability to quickly learn, understand and apply technical information.
- Attention to Detail & Accuracy: High level of accuracy with a strong focus on detail and quality of output.
- Organisation & Time Management: Strong organisational skills with the ability to manage priorities and meet deadlines.
- IT & Digital Proficiency: Confident using IT systems, including Excel and emerging AI tools.
What’s involved
- Support the application of the Home underwriting criteria and rules in line with company risk appetite
- Assist in reviewing underwriting decisions, referrals, and queries. Ensuring underwriting decisions are:
- Accurate
- Consistent
- In line with policy and regulation
- Develop a good understanding of:
- Core underwriting principles
- Pricing concepts and the use of data in decision making
- Work closely with senior team members to develop technical expertise
- Assist in maintaining and updating underwriting documentation
- Support the review and continuous improvement of underwriting rules and criteria
- Analyse data to:
- Identify trends
- Support insights and recommendations
- Assist in testing underwriting rules and systems to ensure accuracy
- Develop understanding of key regulatory requirements, including:
- FCA rules and principles
- Consumer Duty and Treating Customers Fairly (TCF)
- Build effective working relationships with:
- Pricing
- Claims
- Customer-facing teams
- Operations
- Develop awareness of:
- Emerging trends in the insurance market
- Changes to underwriting practices
Background
- Experience in insurance, finance, or a customer-focused role (desirable but not essential)
- Interest in underwriting, risk assessment, or href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.firstcentralcareers.com%2F&data=05%7C02%7CMatthew.Carr%40first-central.com%7Cbc1ab340dbee4d2dcefe08dec605c2c6%7Caf306cfefb1647a09bd149dbfa810d87%7C0%7C0%7C639165925329796671%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=zV8D8iZs%2FSZbHgyHcvQGjjh5Y6pO7YlkE474XECwbRM%3D&reserved=0">here
