As an At Your Service Center Associate at Macy's, you will support various customer service activities including Buy Online Pickup In Store (BOPS), merchandise returns, and order pickups. You'll deliver seamless and personalized shopping experiences by assisting customers, maintaining an organized pickup area, and ensuring a welcoming environment. The role requires multitasking, problem-solving, strong communication, and a customer-first attitude while working flexible schedules including nights, weekends, and holidays. Physical requirements include standing for long periods, lifting items up to 25 lbs, and using technology such as cash registers and handheld devices. Benefits include competitive pay, health coverage, 401(k) match, paid time off, holidays, merchandise discounts, performance incentives, and professional development opportunities.
