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Job Profile
The role holder supports the execution of process governance activities within AML/KYC operations by ensuring adherence to procedures, supporting control frameworks, and maintaining alignment with MUFG policies and regulatory requirements. The role acts as an SME for day-to-day process governance queries, supports training delivery, and contributes to audit readiness and process improvements under the guidance of the AVP / VP.
Key Accountabilities
1. Governance, Policy & Procedure Execution
- Support implementation and standardization of procedures to ensure clarity and consistency in operational processes.
- Assist in tracking and managing governance issues raised by AML Advisory (AMLA), Sanctions, FLoD, and SLoD.
- Maintain and update requirement matrices aligned with internal policies and regulatory expectations.
- Support periodic updates to AML/KYC policies, procedures, and job aids.
- Ensure governance documents are maintained in centralized repositories (e.g., SharePoint) with proper version control and accessibility.
2. Stakeholder Support & Query Management
- Act as first point of contact for Process Governance (PG) queries, ensuring timely resolution or escalation.
- Coordinate with internal stakeholders (OBU, QC, QA, and governance teams) to address process-related clarifications.
- Support stakeholder engagements by gathering inputs and highlighting improvement opportunities.
- Contribute to governance initiatives and support delivery of assigned projects.
3. Training & Capability Support
- Deliver training sessions covering process updates, SOP changes, and governance requirements.
- Track training completion, attendance, and follow-ups for pending coverage.
- Support onboarding training for new joiners and assist in readiness assessments.
- Identify knowledge gaps through feedback and assessments and escalate for action planning.
4. Risk, Control & Audit Support
- Ensure adherence to defined policies, procedures, and control requirements in day-to-day activities.
- Support control validation activities and provide inputs for governance reporting.
- Assist in identifying process gaps, trends, and improvement opportunities.
- Support audit readiness activities, including documentation, data gathering, and issue tracking.
- Track remediation actions and escalate delays or risks to AVP / VP.
- Contribute to minimizing operational risks through consistent governance practices.
5. Team Support & Operational Contribution
- Support team in meeting governance objectives with minimal disruption to BAU operations.
- Assist in managing workload distribution, backup coverage, and process continuity.
- Promote adherence to governance standards and a culture of accountability within the team.
- Contribute to continuous improvement initiatives and knowledge sharing.
Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.
