Join our Movement and Champion Restaurant Culture!
At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the worlds favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.
Were part of the Tripadvisor Group and proud to be building a diverse, people-first culture where respect, ownership, growth and better together values thrive.
If youre passionate about food, technology, and making a real impact, your seat at the table is ready.
Discover life at TheFork
What you will do: (Main duties to be listed here)
- Support Strategic Optimization: Work closely with and directly support the CRM Senior Specialist in deploying a major automated translation and content review infrastructure for global trigger campaigns to eliminate manual bottlenecks and drastically accelerate time-to-market.
- Campaign Optimization & Rollouts: Assist in the rollout of new platform channels and features (such as web push and opt-in database expansions), and help map automated workflows allowing local markets to quickly review and approve content without disrupting central deployment.
- CRM Capabilities & Data Governance: Act as the technical custodian of the Braze platform data environment, assisting in the cleanup and validation of legacy data structures.
- A/B Testing & Reporting: Assist the Senior Specialist in setting up, executing, and measuring multivariate and A/B tests on localized copy, triggers, and audience segments, transforming raw data into actionable dashboards for regional marketing teams.
- Performance Tracking & Analytics: Monitor, analyze, and report on key CRM performance metrics (open rates, click-through rates, conversions, opt-out rates) to evaluate campaign health and keep a pulse on email and push deliverability.
- Ticket & Bug Resolution: Manage and triage >
