BANAMEX Asesor de servicios a clientes AFORE

The Intern is an entry level position at Citi where the student will receive a foundation of knowledge and training required to contribute as a valuable resource in Citi. Interns are administrative and use this position as a start to their career. Assignments focus on attaining core competencies in any of the four core functions at Citi: Global Functions, Institutional Clients Group, Global Consumer Banking, Enterprise O&T

Responsibilities:

• Performs most basic, routine tasks/assignments
• Works under direct supervision with detailed procedures
• May service a very limited number of products/services
• Applies knowledge of routine work area procedures
• Completes standardized activities
• Exchanges basic information with other co-workers
• Resolves task related problems in straightforward situations
• Selects from a limited number of clearly defined options
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• GPA of 3.3 or above
• Demonstrated analytical skills
• Consistently demonstrates clear and concise written and verbal communication skills
• Cooperation and focus in achieving group and client objectives
• Innovative and creative in solving problems
• Quick thinking and detail oriented

Education:

• Graduating with a Bachelor’s/University degree or equivalent experience or master degree the following year

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

BANAMEX

Te invitamos a integrarte a uno de los Bancos más importantes de México, con más de un siglo de experiencia impulsando el desarrollo del país y de su gente, para laborar como:

*Asesor de Servicio a Clientes Afore*

Ofrecemos:

*Sueldo base competitivo más incentivos por cumplimiento de metas.

*Herramientas de trabajo.

*Seguro de Gastos Médicos Mayores (para ti y tu familia) y Seguro de Hogar.

*Seguros de vida, defunción, auto y otros con costo preferencial.

*Crédito hipotecario y créditos personales con tasa preferencial.

*Contratación directa.

*Plan de Ahorro para el Retiro.

*Prestaciones de Ley y Superiores: 40 días de aguinaldo, 60% prima vacacional, 15 días de vacaciones desde el primer año, reparto de utilidades.

*Plan de bienestar (salud mental, nutrición, educación financiera y más).

*Convenios y descuentos con distintas marcas.

*Total Pass® (gimnasios a precio preferencial).

*Participación en Juegos Bancarios.

*Voluntariados, inclusión y desarrollo profesional.

*Plan de carrera dentro del Grupo Financiero.

Funciones:

*Atención a clientes en sucursal en temas de Afore.

*Asesoría, orientación y realización de trámites.

*Promoción de ahorro voluntario.

*Promoción y apoyo para descarga de APP.

*Seguimiento a trámites y atención de solicitudes.

*Generación de referencias de traspaso.

*Cumplimiento de indicadores de servicio (tiempos de atención, evaluación del cliente, metas comerciales).

*Mantener altos estándares de calidad.

Requisitos:

*Bachillerato concluido con certificado (INDISPENSABLE).

*Experiencia en atención a clientes (deseable en sector financiero).

*Facilidad de palabra y comunicación.

*Actitud de servicio.

*Enfoque a resultados.

*Organización y trabajo en equipo.

Postúlate ahora y forma parte de la familia Banamex

¡Somos el Banco Nacional de México y estamos aquí, para ti, siempre!

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Job Family Group:

Management Development Programs

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Job Family:

Intern

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.