The Product Sales Senior Grp Mgr manages multiple teams through other managers. In-depth understanding of how own sub-function contributes to achieving the objectives of the function. A good understanding of the industry, direct competitors' products and services, is also necessary in order to contribute to the commercial objectives of the business. Requires thorough understanding of strategic direction of the function within the relevant part of the business, combined with a solid conceptual/practical grounding in both the function and/or area of expertise and related subject areas. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication/negotiation may be necessary. Responsible for executing functional strategy in area managed. Determines approach to implementing functional strategy. Accountable for end results, budgeting, planning, policy formulation and contribution to future strategy of the area(s). Impact reflects size of team managed, strategic influence on the business and interaction with other functions or businesses. Full management responsibility for multiple teams, including management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. May be doing involved or responsible for diverse (cross-discipline) activities. Typically, a direct report to a C16 role and function as an intergral member of the functional leadership team within a country/site location, job family, or line of business.
Responsibilities:- Develop a strategy to optimize all sales channels to deliver a consistent client experience and a multiproduct sales platform.
- Full responsibility to meet the sales goals for a specific product or product set.
- Continuously increase sales agent productivity and manage staff attrition through refinement of the multiproduct sales platform.
- Lead discussions with risk management and other teams to refine and improve the risk policies for a specific product or product set.
- Partner with key stakeholders to optimize processing costs.
- Work with the key stakeholders to maximize cross-selling and in bound sales leveraging activities at key customer touch points.
- Instill a strong expense management discipline throughout the team to generate sales at agreed levels for all products.
- Own the sales incentive plan and ensure total expenses are within budget.
- Develop and manage relationships with external stakeholders to drive partnerships and deployment opportunities.
- Ensure compliance and consistency with Citigroup’s Compliance & Control policy and local regulatory guidelines.
- Ensure compliance in all internal and external dealings with customers, partners and regulators.
- Ensure key metrics are met.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:- 15+ years sales management experience. People management experience.
- Strong knowledge of consumer banking products. A proven team-worker who can get things done through working hand-in-hand with peers and subordinates in a result-driven environment.
Education:- Bachelor’s/University degree, Master’s degree preferred and managerial experience
AMIB
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Job Family Group:
Consumer Sales
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Job Family:
Consumer Product Sales
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Time Type:
Full time
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Most Relevant Skills
Please see the requirements listed above.
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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