The Banking Payments team enables secure, seamless payment experiences across Zelle, Wires, Cross-border, ACH, Transfers, Bill Pay, Quick Deposit, and Real-time Payments for tens of millions of Chase Consumer and Small Business clients.
As a Vice President in Banking Payments you will shape the multi-year strategy for Chase's account-based payments portfolio and drive high-impact, project-based work across the organization. You will partner closely across the "Quad" (Product, Technology, Data & Analytics, Design) and with Finance, Risk, Legal, and Operations to deliver strategies that improve customer experience, platform modernization, and product outcomes.
Job responsibilities
- Own and drive strategic workstreams across the Banking Payments portfolio - diagnose problems, build options, align stakeholders, and deliver measurable outcomes.
- Develop BP-wide product strategy and strategic narratives for senior leadership: define the "so what," trade-offs, and path to value realization.
- Lead cross-functional modernization strategy efforts in partnership with Product and Technology (platform capabilities, sequencing, dependencies, and risks).
- Run market + product assessments on priority domains (e.g., evolution of wires, real-time payments adoption, customer needs and competitor positioning) to inform product direction and investment decisions.
- Scale data-driven decisioning in product strategy: define the key questions, partner with D&A to instrument/measure, and translate insights into product actions and business cases.
- Influence through outcomes, not org chart - drive alignment across Product, D&A, Technology, Operations, Finance, Legal, and Risk; communicate progress, risks, and decisions crisply.
- Coach and/or manage junior talent on the Strategy team (directly or indirectly), raising the bar on structured thinking and executive-ready outputs.
Required qualifications, capabilities and skills
- 7+ years in strategy, management consulting, product management, or similar roles delivering cross-functional outcomes.
- Strong analytical horsepower and ability to make fact-based recommendations with a clear story and POV.
- Excellent executive communication: create high-impact decks, narratives, and leadership updates.
- Proven ability to operate independently in a fast-paced environment, manage dependencies, and drive escalations/decisions.
- Experience in financial services, banking, or payments.
- Sound judgment, integrity, and a strong risk-and-control mindset.
Preferred qualifications, capabilities and skills- Direct experience with account-based payments or payment networks (card or non-card), including rails such as ACH, wires, RTP/real-time payments, transfers, bill pay.
- Experience leading multi-stakeholder strategy efforts across Product, Tech, and Data organizations.
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
ABOUT USChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAMOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
