Job Purpose:
As a Bartender at Soho House Bangkok, you will be responsible for delivering exceptional beverage service and creating memorable experiences for members in line with Soho House standards. You will prepare and serve a wide range of alcoholic and non-alcoholic beverages, ensuring accuracy, speed, and consistency while maintaining a warm, welcoming, and engaging atmosphere at the bar.
You will demonstrate strong product knowledge to make informed recommendations, support upselling opportunities, and respond to member preferences, dietary requirements, and special requests. In addition, you will ensure the bar is fully prepared for service, well-stocked, clean, and maintained to the highest standards throughout the day, while supporting smooth coordination with barbacks and wider service teams.
You will actively contribute to a seamless member experience by handling payments, supporting table service when required, attending team briefings and tastings, and resolving guest concerns with professionalism and care. You are expected to undertake additional responsibilities as assigned by your supervisor, in alignment with the scope and objectives of the role.
Main Duties:
- To fulfil members’ drinks orders accurately and promptly in line with speed of service standards.
- To enquire about any allergy or dietary requirements.
- To verify the age of guests checking identification if necessary.
- To possess a strong understanding of the drinks menu in order to make recommendations on pairings and any other specific member requests.
- To enquiring if the members are satisfied with food or drink and following up to see if they need anything else.
- To accommodate special requests where possible to creative a positive outcome which will result in a memorable member experience.
- To perform opening and closing procedures including but not limited to the set up and break down of stations.
- To work alongside the barbacks to ensure the bar is stocked up.
- To maintain a spotless and pristine working environment.
- To provide members with the bill and processing payment via card or utilizing the SHApp and House Pay.
- To attend regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings.
- To run drinks for the bar to the tables when needed.
- To resolve member complaints where possible, handling all member interactions with the highest level of hospitality and professionalism. If this is not achievable to escalate to line manager or membership team.
- To act in all matters related to safety, security, satisfaction and wellbeing of employees and members.
- To support the team with any of their needs on an ad-hoc basis
Requirements / Qualifications:
A successful Bartender for Soho House will ideally have previous experience in a busy high-profile venue and a natural flair for first class service. You will have strong knowledge of classic cocktails and have experience preparing cocktails and serving in a fast-paced environment. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.
- Passion for Food, drink and hospitality
- Strong attention to details
- Excellent customer service
- Fluent in Thai and English
- Organised and reliable
- Ability to handle feedback to achieve member satisfaction
- Ability to multitask and work in a fast-paced environment
- Ability to understand and follow written and verbal instructions
Candidates must already possess the legal right to work and reside in Thailand (e.g., Thai citizenship)
